Neighbors Heating and Cooling

Neighbors Heating and Cooling maintains a 4.9-star average across 433 customer reviews in Ames, Iowa. Operating continuously around the clock, this contractor handles emergency calls alongside scheduled maintenance for both residential and light commercial properties. Founded in 1986, the company has served the Central Iowa region including Ames and Nevada for over three decades. While the business has changed hands during that period, each transition strengthened their local presence and community connections.

What distinguishes this contractor extends beyond standard HVAC work. They maintain in-house sheet metal fabrication capabilities, allowing custom ductwork and vent configurations without third-party outsourcing. Their Comfort Club program offers ongoing maintenance agreements, and they provide financing options for major equipment purchases. The company also addresses indoor air quality through dedicated solutions, tackling filtration and purification concerns that affect homeowner health and comfort. Additionally, they handle plumbing services including traditional and tankless water heaters, offering a broader home comfort scope than many single-trade specialists.

Recent reviews highlight specific service experiences worth noting. When Kim McBride faced a heating failure on a Sunday evening, technician Matt traveled from Nevada to diagnose the issue, arriving within hours. After the system failed again a week later, a different technician named Jacob assessed the situation and recommended unit replacement. Reviewer Mark Clipsham discussed ongoing heat pump performance challenges, noting service call costs around $200 and mentioning that technician Matt modified his filter setup to prevent repeated system shutoffs.