Baker Group

Baker Group operates as a mechanical contractor serving Ankeny, Iowa, and surrounding communities with a 4.6-star rating compiled from 58 customer reviews. The company maintains standard weekday hours from 8 AM to 5 PM, closed on weekends. Based in the Des Moines metro area, Baker Group handles both commercial and residential projects, including new construction, retrofitting, and ongoing maintenance for heating, cooling, and plumbing systems. Reviews indicate the company has completed major campus projects for commercial clients as well as residential geothermal system installations.

What distinguishes Baker Group from neighboring contractors is their emphasis on pre-project collaboration to identify cost-saving opportunities. Reviewer Jake Street noted the company worked closely with consulting firms to develop energy-saving activities and conservation methods for a major campus project, resulting in measurable resource savings for the client. For residential customers like Aaron Ryder, Baker Group demonstrated strong coordination capabilities, scheduling work alongside other contractors during multi-contractor renovation projects. The company appears to specialize in geothermal system installation and complex mechanical projects requiring careful planning and inter-trade coordination.

Customer experiences at Baker Group reveal a team that delivers technically sound work but faces occasional operational challenges. Aaron Ryder praised the company for coordinating his geothermal installation with other contractors during a complex renovation, calling their professionalism of the highest degree. However, reviewer Logan Kelly noted significant cleanup issues on a commercial project, citing leftover trash, cigarette butts, and failure to secure the worksite properly. Residential customer Bruce Petty raised concerns about pricing transparency and response time when questioning his invoice, though he noted the company eventually credited his account after follow-up.