Imperial R-V Center

Imperial RV Center operates as a premier recreational vehicle dealership in Ankeny, Iowa, serving the greater Des Moines metro area and surrounding communities. The dealership maintains a strong 4.4-star rating across 285 customer reviews, reflecting consistent service quality. Located at 1727 S. Ankeny Boulevard, Imperial RV Center offers an extensive inventory of new and pre-owned RVs, including travel trailers, fifth wheels, motor homes, toy haulers, and horse trailers. Their parts and service department handles maintenance and repairs, while financing options assist buyers with purchasing decisions.

The dealership distinguishes itself through comprehensive customer support that extends well beyond the initial sale. Reviewers consistently praise the team's willingness to assist with trailer installations, including weight distribution hitches and trailer brake controllers. Imperial RV Center's service department, led by technicians like Chris, demonstrates patience in explaining vehicle features to new owners. For customers purchasing vehicles sight-unseen from distant locations, the staff provides detailed photographs and thorough walkthroughs, ensuring confidence in their purchase decisions.

Customer experiences highlight the dealership's commitment to resolving post-purchase issues. When one buyer's travel trailer experienced a tire blowout 50 miles from home, Imperial RV Center dispatched team members to recover the vehicle and completed all necessary repairs at no additional cost. Sales personnel including Bob receive recognition for straightforward communication and low-pressure financing processes. Service technician Chris is noted for walking customers through every feature of their new purchase, while the general manager actively participates in ensuring smooth transitions for buyers.