Duncan Heating & Plumbing

Duncan Heating & Plumbing operates as a heating contractor in Boone, Iowa, maintaining a 4.4-star rating derived from 13 customer reviews. The business maintains standard weekday hours from 8 AM to 5 PM, serving residential clients throughout the Boone metro area. This dual-trade contractor handles both heating system work and plumbing services, offering capability across multiple home system categories.

Several reviewers highlight the company's responsiveness during urgent situations. GLORIA MOELLER notes a single phone call resulted in Friday service for a Thursday night septic issue, and Bryce Van Schuyver describes assistance during a pinch with furnace diagnosis. Multiple five-star reviews mention reasonable pricing and upfront communication about heating and cooling needs. The company provides floor protection during work and shows consideration for homeowner finishes.

Customer feedback presents a mixed picture. Positive reviewers cite fair fees, prompt arrival, and respectful treatment of property, with Bill Bowman specifically mentioning floor protection and care for finishes. However, two one-star reviews describe significant concerns: delayed emergency response during freezing conditions and arrival lateness without apology. These contrasting experiences suggest service quality may vary by timing and crew assignment.