Bill Rhiners Plumbing Heating & Cooling

Bill Rhiners Plumbing Heating & Cooling has served the Des Moines metro area for decades, operating from a Clive headquarters at 15201 Hickman Road. With 314 client reviews generating a 4.5-star average, the company has built a substantial local footprint serving Clive, Urbandale, West Des Moines, and surrounding Iowa communities. The business handles both residential plumbing installations and HVAC systems, offering what appears to be a comprehensive in-house approach to home comfort services.

The company distinguishes itself through financing options that make larger projects more accessible for homeowners, and it maintains a broad service portfolio spanning traditional plumbing repairs, water heater installation, drain cleaning, and residential heating and cooling systems. For customers undertaking kitchen or bathroom remodels, Bill Rhiners handles new fixture installation and utility connections, providing a single point of contact for multi-trade renovation work.

Customer reviews highlight both positive service experiences and notable complaints. Paige G described technicians who installed her toilet as excellent but expressed frustration with phone reception staff who appeared dismissive when she requested a follow-up visit for a running toilet. Brian Carter recounted a $600+ garage spigot installation that required three visits, with final results showing misaligned fixtures and reversed hot/cold positioning. Penny Rosebeck described aCPVC pipe breakage during a repair that caused water damage, resulting in additional charges for a follow-up visit that she felt should not have been billed since the original contractor caused the damage.