The Bluffs Apartments and Townhomes

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About The Bluffs Apartments and Townhomes
The Bluffs Apartments and Townhomes sits in Council Bluffs, Iowa, near the Blackbird Marsh County Preserve. The property holds a 4.0-star rating from 40 residents, drawing renters who want access to both Council Bluffs amenities and Downtown Omaha across the Missouri River. The complex operates Monday through Friday, 9 AM to 4 PM, with limited Thursday hours ending at noon. Prospective tenants find a location off Interstate 29 with nearby Walmart and Hy-Vee grocery access, plus local dining and retail options.
The property distinguishes itself through a comprehensive amenity package and flexible living options. Residents can choose from spacious floor plans and access community spaces designed for comfort. The location provides seamless connectivity to the broader Omaha metro area while maintaining the natural serenity of nearby marshland preserves. Online rent and utility payments streamline the tenant experience, and pet policies are communicated upfront despite some reviewers noting pet rent as pricey.
Customer experiences reveal mixed service quality. One resident, Jaden, received praise as a new manager who improved the community atmosphere. The maintenance team earns recognition for providing advance notice before unit entries and handling repairs in clean townhouses. However, negative reviews cite significant delays resolving major issues like AC and dishwasher repairs that extended through summer months, with some tenants waiting extended periods for maintenance responses.
What Customers Say
4 of 40 reviewers report maintenance delays lasting months for major repairs including AC and dishwasher issues. Positive reviews praise the maintenance team for providing advance notice and completing repairs in clean units, while critical reviews cite unresponsiveness to tenant concerns and broken promises on property improvements.
Working Hours
| SundayToday | Closed |
| Monday | 9 AM–4 PM |
| Tuesday | 9 AM–4 PM |
| Wednesday | 9 AM–4 PM |
| Thursday | 9 AM–12 PM |
| Friday | 9 AM–4 PM |
| Saturday | Closed |
Services
Apartment Leasing
Available floor plans ranging from apartments to townhomes with online application process.
Resident Maintenance
In-house maintenance team handles repair requests with advance notice for scheduled visits.
Online Payments
Tenant portal allows online rent and utility payment processing.
Pet Accommodations
Pet-friendly units with explicit pet rent policies disclosed upfront.
Community Amenities
Shared community spaces and amenities designed for resident comfort and convenience.