Total Comfort Group

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Claim This BusinessAbout Total Comfort Group
Total Comfort Group has earned a 4.8-star average across 596 customer reviews, making it one of the most trusted local contractors in the Dallas Center area. Founded in the heart of central Iowa, the company dispatches licensed technicians across the Des Moines metro, Adel, and Waukee seven days a week with round-the-clock availability. Certified to work on both residential and light commercial systems, the team backs every installation and repair with a workmanship guarantee, so customers in older homes along Highway 44 or newer developments south of Dallas Center Drive deal with one credentialed contractor from first call through final inspection.
What sets this company apart from neighboring shops is the sibling-company model built into its structure. Total Comfort Group operates alongside Zippy Drain, which handles cabling and hydro-jetting, and Des Moines Excavating, which tackles the underground portion of sewer and water line projects. This trifecta keeps complex repairs contained under one coordination point rather than forcing a homeowner to juggle separate vendors when a project shifts from interior plumbing to exterior excavation. A current HVAC system installation promotion runs through June 30th for homeowners considering a full heat-pump or central-air replacement before peak summer heat arrives in central Iowa.
Reviewers consistently name the technician who arrives at their door. Lucas repaired a disconnected water heater flue that a home inspector flagged, completing the work the same day the inspection report came in. T.J. made two repair visits before Zee handled the full equipment replacement during icy February conditions. Leanne specifically credited Nate for prompt arrival and professional conduct inside her home, while Cale Neighbors described a multi-technician project involving Wade, Cole, Chris, and Bentley where updates and photos were shared throughout the entire process.
What Customers Say
Four of the six visible reviews credit a named technician by name for responsiveness or quality of work. Three reviewers highlight same-day or next-day arrival, and four specifically mention the technician took time to answer questions or explain the diagnosis. Negative sentiment appears in one review, where a customer felt the underlying source of a recurring basement flood was not addressed during a single service call.
Working Hours
| Sunday | Open 24 hours |
| Monday | Open 24 hours |
| Tuesday | Open 24 hours |
| Wednesday | Open 24 hours |
| Thursday | Open 24 hours |
| FridayToday | Open 24 hours |
| Saturday | Open 24 hours |
Services
Heating & Cooling Installation
New HVAC system installs for residential and light commercial properties, including heat pumps, central air conditioners, and furnaces matched to Iowa heating loads.
Heating & Cooling Repair & Maintenance
Diagnostic visits, tune-ups, and component-level repairs to restore or maintain system performance through the shoulder seasons.
Plumbing Repair & Replacement
Maintenance and replacement of residential drains, waterlines, and fixtures for kitchens, bathrooms, and utility areas.
Drain Cleaning & Hydro-Jetting
Cable auger and high-pressure hydro-jetting services through Zippy Drain to clear clogs in main lines and branch drains.
Sewer & Water Line Repair & Replacement
Diagnosis and replacement of underground sewer and water lines, coordinated with Des Moines Excavating for excavation needs.
Septic System Installation & Service
New septic system installs and repair service for properties outside the municipal sewer grid in the Dallas Center and greater Polk County area.
Emergency Repair Response
24-hour dispatch for urgent situations such as heating failure during extreme cold, gas appliance leaks, or backed-up sewer lines.