Cooling and Heating

Air conditioning contractor
3.9(16 reviews)
3017 SE 14th St, Des Moines, IA 50320
Cooling and Heating

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About Cooling and Heating

Cooling and Heating has served Des Moines homeowners for years, earning a 3.9-star average across 16 reviews. The contractor handles residential and light commercial work throughout the metro, including West Des Moines, Ankeny, and Urbandale. Extended evening hours Monday through Friday and weekend availability on Saturday and Sunday give homeowners flexible scheduling options for both routine maintenance and unexpected breakdowns. Their licensed technicians work on all major brands and system configurations.

What sets this contractor apart is detailed zoning work. One reviewer in a two-story home hired Cooling and Heating to solve a common problem: upstairs rooms always ran warmer than the main level. Their technician evaluated existing ductwork, then engineered a two-zone layout using motorized dampers and a dedicated thermostat per floor. That upgrade required attic work to route duct extensions and control wiring, a level of custom engineering most generalists skip. The homeowner reported consistent temperatures across both levels within weeks of the retrofit, confirming the solution performed as designed.

Several reviews name individual technicians by their actions. Kenneth Huddleston called the company for a warranty-covered repair and said the technician confirmed a defective outdoor-unit circuit board, then coordinated the manufacturer claim directly. The part was sourced and installed within an hour, and the system was tested and verified before the technician left. A reviewer named Enyuma Warke praised a fast turnaround, describing being served in roughly 15 minutes on short notice. Not every review is glowing; one household reported frustration over broken communication and perceived pricing pressure. Reading both the positive and critical reviews reveals a contractor whose technical competence earns repeat business, but whose customer-facing processes occasionally frustrate homeowners who expect more information up front.

What Customers Say

Twelve of sixteen reviewers award 4 or 5 stars, with positive feedback citing zoning retrofits, fast response times, and smooth warranty repairs. Negative reviews mention billing disputes and feeling pressured during service calls. Customers seeking custom engineering like two-zone damper systems should check specific reviews before booking; those reviewing equipment warranties report the process was handled on their behalf without complications.

Working Hours

Sunday9 AM–5 PM
Monday8 AM–8 PM
Tuesday8 AM–8 PM
Wednesday8 AM–8 PM
ThursdayToday8 AM–8 PM
Friday8 AM–8 PM
Saturday9 AM–5 PM

Services

Zoning System Design and Installation

Custom two-zone layouts using motorized dampers, new thermostat zoning, and ductwork modifications for multi-level homes with uneven heating or cooling.

Outdoor Unit Repair

Component-level replacement including circuit boards and compressors in the exterior condensing unit, with manufacturer warranty coordination.

Preventive Maintenance and Tune-Ups

Seasonal check-ups to clean coils, check refrigerant charge, test electrical connections, and verify system performance before peak demand.

Warranty Repair Coordination

Direct handling of manufacturer warranty claims so the homeowner pays only labor costs for covered parts like defective circuit boards.

Residential Heating and Cooling Installation

New system installs and replacements for all major residential HVAC brands, including heat pumps, central air conditioners, and gas furnaces.

Frequently Asked Questions