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Claim This BusinessDes Moines Comfort Heating & Cooling has maintained a strong presence in central Iowa for over two decades, earning a spotless 5.0-star rating across more than 1,000 customer reviews. Located at 2703 E. Grand Ave in Des Moines, the company serves homeowners throughout the Des Moines metro area and surrounding Central Iowa communities. Their team of friendly, experienced technicians undergoes ongoing training to ensure repairs are completed correctly on the first visit, backed by a 100% Satisfaction Guarantee. The company maintains an A+ rating with the Better Business Bureau and offers 24/7 emergency service for heating and cooling crises.
What distinguishes Des Moines Comfort from other regional contractors is their specialized expertise in geothermal systems and radiant floor heating, both relatively rare offerings in the residential market. As a WaterFurnace dealer, they provide a geothermal savings calculator to help homeowners estimate potential energy bill reductions when replacing conventional heating and cooling equipment. The company also handles indoor air quality solutions including Air Bear filter systems and heat recovery ventilators, addressing concerns specific to Iowa's seasonal climate extremes. Their financing program allows customers to buy today and pay over time, while a Peace of Mind Service Plan provides biannual maintenance visits to keep systems running efficiently.
Customer reviews repeatedly highlight specific technicians who went above and beyond expectations. When one homeowner's house reached 83 F during a summer heat wave, technician Rory arrived two hours early to diagnose and repair the system. Another reviewer called on a Sunday afternoon when their home had dropped to 55 F; after quick troubleshooting guidance from a supervisor, a technician arrived within the hour. Long-term customers praise technician Lee Rose, who has handled boiler repairs for over 16 years after previous contractors failed to resolve the issues. The company also sends advance notices with technician photos when technicians are en route, demonstrating their commitment to transparent communication.
Nearly 1,037 reviewers awarded a perfect 5-star rating, with multiple customers specifically naming technicians Drake, Rory, Lee Rose, Matt, Jeff, and Logan for their professionalism and expertise. Emergency response speed appears frequently in positive reviews, with same-day and even hour-plus arrivals during weekend crises. Reviewers consistently mention the company's willingness to explain systems thoroughly and their transparent communication about repairs or replacements.
New furnace installation and emergency repairs, with technicians arriving equipped to diagnose and fix issues on the first visit.
AC unit installation for new builds and existing homes, plus same-day repair service for cooling emergencies.
Residential boiler services including installation and complex repairs that other contractors often cannot handle.
WaterFurnace geothermal installation and repair, with an online calculator to estimate energy savings for homeowners.
Air purifiers, Air Bear filter systems, and heat recovery ventilators to improve home air circulation and filtration.
In-floor heating installation for homes and snow melt driveway systems for ice-free surfaces in winter.
Traditional water heater installation with technician explanations of the new system and proper operation.