Des Moines Heating and Cooling

Des Moines Heating and Cooling has built a loyal client base across the Iowa capital and surrounding communities, earning a 4.8-star average across 17 reviews. As a locally rooted heating contractor, the company fields calls Monday through Friday from 8 AM to 7 PM, with Saturday and Sunday availability from 9 AM to 5 PM for urgent heating and cooling needs. Customer testimony spans two decades of single-household relationships with the business, suggesting repeat clients who trust the crew with both scheduled maintenance and unexpected breakdowns.

The absence of a public website means this contractor operates without listing specific brand partnerships or equipment certifications online. Reviewer accounts do, however, reveal a distinctive diagnostic philosophy: at least one customer describes a successful over-the-phone repair recommendation that cost $20 in parts rather than triggering a full service call. This approach suggests a business willing to coach homeowners through minor fixes before dispatching a truck, a practice that several five-star reviewers specifically praised as honest and cost-effective.

Craig, identified by name across multiple reviews, appears as the primary face of the company in positive customer experiences. One reviewer described a same-day furnace troubleshooting session that prevented a major repair bill, while another noted Craig arrived quickly after an AC unit failed during a family gathering. A third customer praised his honesty and fair pricing, calling the interaction old-fashioned and straightforward. Together, these scenarios paint Craig as a technician who prioritizes speed, respect for the home, and transparent advice over aggressive upselling.