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Claim Your Free PageDes Moines Heating & Cooling has been serving central Iowa homeowners for over a decade, providing air conditioning and heating services across the Des Moines metro area. With an average rating of 4.7 stars from 18 customer reviews, this contractor has built a reputation for responsive service. Rob, the owner and lead technician, handles most service calls personally, ensuring customers work directly with an experienced professional rather than a dispatch system. The company maintains 24-hour availability, seven days a week, meaning emergency repairs during extreme summer heat or winter cold come without overtime surcharges or next-day wait times.
What distinguishes this contractor is Rob's approach to service. Unlike companies that push expensive system replacements, Rob provides honest assessments and only recommends new equipment when repairs cannot economically solve the problem. Customers note he will not cut corners on installations, ensuring every repair meets proper standards. When parts are needed for older systems, the technician goes to extraordinary lengths to locate components, even making multiple trips to suppliers. The business also provides practical support during waiting periods, such as loaning space heaters while furnace parts arrive.
Customer stories reveal the hands-on nature of this operation. When Nick Neunsinger's air conditioner failed during a heat wave, 15 other companies told him to wait days. Rob arrived within 15 minutes and completed a full replacement that same evening. Brandon Carpenter needed a part for his vintage furnace, and Rob made multiple supply trips while loaning space heaters so the family stayed warm. Chad Kahler received a same-day visit with on-the-spot pricing and no pressure sales tactics. These scenarios illustrate why customers repeatedly recommend Rob and call him by name.
17 of 18 reviewers award 5 stars, praising Rob's same-day response, honest assessments, and refusal to push unnecessary system replacements. The lone 2-star review involves a TRANE furnace outside the company's service scope, prompting a referral to another contractor. Across positive reviews, customers consistently mention Rob by name and highlight his patience, friendliness, and technical skill.
| Sunday | Open 24 hours |
| Monday | Open 24 hours |
| Tuesday | Open 24 hours |
| Wednesday | Open 24 hours |
| ThursdayToday | Open 24 hours |
| Friday | Open 24 hours |
| Saturday | Open 24 hours |
Diagnosis and repair of air conditioning systems, including refrigerant leaks, compressor issues, and system tune-ups to restore cooling efficiency.
Furnace and heating equipment repairs addressing ignition problems, thermostat malfunctions, and component failures for all major brands.
Professional installation of new furnaces and air conditioners, with proper sizing, ductwork integration, and equipment configuration.
24-hour response for heating and cooling emergencies, with same-day arrival and temporary solutions provided while parts arrive.
Comprehensive system evaluations to identify issues, with upfront pricing presented before repair work begins.