Drake West Village

Apartment complex
4.0(94 reviews)
1315 31st St, Des Moines, IA 50311
Drake West Village

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About Drake West Village

Drake West Village delivers off-campus student housing in Des Moines, Iowa, less than a block from Drake University's main campus. The property holds a 4.0-star rating from 94 resident reviews, reflecting broad satisfaction with management responsiveness and maintenance turnaround. Office hours run Monday through Friday from 9 AM to 7 PM and Saturday from 10 AM to 2 PM, accommodating class schedules. Residents here include undergraduate students, graduate students, and international students drawn to the proximity and the amenities bundled into a single monthly payment.

What separates Drake West Village from neighboring complexes is the combination of included utilities, the floor plan variety, and the leasing team's documented follow-through. The four-bedroom two-bathroom layout specifically addresses roommate groups who need shared space without sacrificing individual bathrooms. Several reviewers credit team members by name for touring the property, answering detailed questions by email, and continuing communication through the decision process. Maintenance staff receive praise for same-day or next-day request completion without prompting, a contrast to accounts from nearby complexes where work orders linger multiple days.

Thomas Charles rated the property four stars, noting safety and proximity to campus as deciding factors while deducting a point for the absence of in-unit laundry. Kayla Ferris, a resident for one year, highlighted the maintenance team's efficiency and recommended renewal to her household. Home LJ specifically praised Isaac for answering detailed questions by email and phone before scheduling a tour, describing the leasing manager as thorough and responsive. Asia Evans credited Hillary for an informative walkthrough that influenced her move-in decision. These named interactions form the backbone of positive sentiment across the review pool.

Negative reviews cite no major recurring complaints. The single deduction across multiple four-star ratings touches on in-unit laundry, a shared amenity that residents must access off-site. This singular critique does not register across one-star or two-star submissions, which are absent from the available review set.

What Customers Say

94 residents rate Drake West Village 4.0 stars on average. Three named staff members Isaac, Hillary, and the maintenance team receive specific praise across five separate reviews. Deductions from four-star ratings consistently cite the absence of in-unit laundry rather than management or maintenance failures.

Working Hours

SundayClosed
Monday9 AM–7 PM
Tuesday9 AM–7 PM
Wednesday9 AM–7 PM
ThursdayToday9 AM–7 PM
Friday9 AM–7 PM
Saturday10 AM–2 PM

Services

Student Housing Leasing

One-to-four-bedroom apartments marketed primarily to Drake University undergraduate and graduate students within walking distance of campus.

Maintenance and Repairs

On-site maintenance team handles requests same day or next day, with documented follow-up after work is completed.

Utilities Included

Electricity, water, and trash service are bundled into the monthly rent, simplifying budgeting for residents.

Leasing Office and Tours

Staff members including Isaac and Hillary provide property tours, answer detailed questions by phone and email, and guide applicants through the lease process.

Community Programming

Resident reviews describe a student-friendly atmosphere with community-building elements that support academic and social adjustment.

Frequently Asked Questions