Green's Appliance, Heating & Cooling

Green's Appliance, Heating & Cooling has served Des Moines homeowners for furnace, air conditioner, and appliance repair needs, earning a 3.7-star rating across 9 verified reviews. The company operates Monday through Friday and Sunday from 7 AM to 8 PM, with Saturday availability closed. Technicians including Mark, Justin, Colt, and Quest Brown have handled residential service calls throughout the metro area, from emergency furnace replacements to same-day dryer diagnostics. The business maintains an online scheduling system and responds to service requests across Des Moines neighborhoods.

What distinguishes Green's is their documented same-day turnaround on major equipment installations. One review describes a 35-year-old furnace being removed and a new unit operational before 3 PM the same day the quote was provided. For appliance repairs, technician Quest Brown demonstrated brand-specific knowledge by recommending dryer models based on parts availability for older units. The company handles both new equipment sales and repair services, coordinating between field technicians and an internal sales team for replacement consultations.

Customer experiences reveal both strengths and challenges. Justin and Colt received specific praise for their furnace installation efficiency, completing a job in just over two hours. Quest Brown earned recognition for thoroughly explaining repair options and manufacturer recommendations. However, two negative reviews document significant service failures: a technician failed to arrive for a scheduled duct cleaning appointment, and another customer experienced a month of scheduling delays before the company could not locate a refrigerator replacement part. These contrasting experiences suggest service quality may vary by technician and job type.