Lillie Plumbing, Heating & Electrical, Inc.

Plumber
3.8(17 reviews)
Lillie Plumbing, Heating & Electrical, Inc.

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About Lillie Plumbing, Heating & Electrical, Inc.

Lillie Plumbing, Heating & Electrical, Inc. operates as a licensed plumber in Des Moines, Iowa, earning a 3.8-star rating across 17 customer reviews. The business provides plumbing, heating, and electrical services to residential clients throughout the Des Moines metro area. Reviewers indicate the company has served the local community for an extended period, with one customer noting more than three decades of reliance on their services. The company maintains a local phone number at (515) 758-2769, and potential clients can request service through their website.

Limited website content prevents confirmation of specific brand partnerships, manufacturer certifications, or specialty service offerings that would differentiate this contractor from competitors. The absence of publicly available information about equipment brands, warranty programs, or unique technical capabilities makes it difficult to assess their competitive positioning within the Des Moines market. Prospective clients may need to contact the office directly to inquire about specific heating systems, plumbing fixtures, or electrical panel services they offer.

Customer reviews reveal mixed service experiences. Positive feedback highlights a technician named Jeff, who receives consistent praise for arriving with a positive attitude, working efficiently, and handling issues without judgment when problems result from homeowner error. Reviewers also mention prompt callback responses and reasonable pricing. However, negative reviews describe significant operational challenges including no-show appointments for estimated bids, lack of communication between field technicians and office staff, and extended periods without returning calls. One reviewer documented waiting over an entire business day for a technician who never arrived, with no proactive communication about the delay.

What Customers Say

Three of six detailed reviews award five stars, citing same-day responsiveness, fair pricing, and technicians who work without judged commentary. Three reviews assign one star, with complaints centering on missed appointments, unresponsive communication, and a single-technician operational constraint that limits scheduling flexibility.

Services

Plumbing Repair

Diagnosis and repair of leaks, pipe bursts, clogs, and fixture malfunctions in residential settings.

Plumbing Installation

Installation of new fixtures, water heaters, and pipe systems for home renovations or upgrades.

Heating System Service

Maintenance and repair of residential heating systems, including furnaces and heating pipes.

Electrical Repairs

Electrical troubleshooting and repair for residential electrical systems and panel issues.

Emergency Service Calls

Response to urgent residential plumbing, heating, and electrical issues, with same-day arrival noted in reviews.

Frequently Asked Questions








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