Melbourne
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About Melbourne
Melbourne is a condominium complex in Des Moines, Iowa, earning a 3.9-star rating across 93 resident reviews. The community operates standard weekday hours from 8 AM to 5 PM, with reduced Saturday availability and Sunday closure. Located in the Des Moines metropolitan area, this residential property serves tenants seeking apartment living in Iowa's state capital.
The property distinguishes itself through a dedicated maintenance team and responsive leasing staff. Multiple reviewers highlight the maintenance crew's efficiency in addressing repair requests, with specific commendation for quick turnaround on work orders. The community offers updated appliances in units, a feature several residents specifically mention as a meaningful upgrade from older residential stock.
Resident reviews name several team members who contributed to positive experiences. Jazzmin received multiple mentions for her helpfulness during the leasing process, with one reviewer noting her clarity in explaining moving details even after scheduled meeting times. The maintenance team, including David and Randy, earned specific recognition for their kindness and professionalism. One long-term resident noted nine years of consistently responsive maintenance service, describing the crew as top-tier.
What Customers Say
Of eight detailed reviews, six award five stars, citing maintenance responsiveness and helpful leasing staff. The three four-star reviews mention cleanliness concerns in common areas and desired amenities like outdoor grilling facilities. No reviews specifically criticize pricing or service quality.
Working Hours
| Sunday | Closed |
| Monday | 8 AM–5 PM |
| Tuesday | 8 AM–5 PM |
| Wednesday | 8 AM–5 PM |
| ThursdayToday | 8 AM–5 PM |
| Friday | 8 AM–5 PM |
| Saturday | Closed |
Services
Apartment Leasing
Professional leasing assistance for available units, with staff help for prospective residents.
Routine Maintenance
Maintenance team handles repair requests efficiently, with same-day or quick turnaround common.
Emergency Repairs
After-hours emergency maintenance available for critical issues like water leaks or heating failure.
Move-In Coordination
Staff assists with move-in logistics, scheduling, and explaining community policies and procedures.
Unit Turnovers
Preparing apartments between tenants with updated appliances and refreshed living spaces.