Mr. Appliance of Urbandale

Mr. Appliance of Urbandale maintains a 4.8-star average across 675 customer reviews, positioning it among the most-reviewed appliance repair specialists in the Des Moines metro area. This independently owned and operated location serves Urbandale, Des Moines, and surrounding Polk County communities, handling both residential and commercial appliance repairs. The business operates under the Neighborly brand network, which provides standardized training and support while allowing local ownership flexibility.

The company distinguishes itself through an Appliance Wellness Program designed for preventive maintenance, helping homeowners avoid costly breakdowns. Service offerings span an extensive list including refrigerators, dishwashers, washing machines, dryers, ovens, garbage disposals, and specialty items like ice machines, wine coolers, and outdoor kitchen equipment. The business emphasizes scheduled appointment times and upfront pricing, providing customers with clear expectations before work begins.

Customer reviews highlight specific technicians who have handled challenging situations. Clint, identified by multiple reviewers, diagnosed dishwasher issues, sourced parts for Asko and Bosch units under warranty, and completed repairs within days. Another reviewer described a same-day icemaker replacement after the previous contractor failed to resolve the problem. Reviewers consistently mention fast response times, with one noting a technician arrived early and sent advance arrival notifications.