Northway's Heating & Cooling

Northway's Heating and Cooling has maintained a strong presence in the Des Moines area for over four decades, operating as a family-owned and locally operated business since around 1984. The company holds 467 five-star reviews from verified customers, reflecting consistent service quality across both residential and commercial projects. Located at 500 East Livingston Avenue in Des Moines, the contractor serves the broader metro area including West Des Moines, Ankeny, and Urbandale neighborhoods. The team handles heating system installation, cooling equipment repairs, and comprehensive preventive maintenance throughout the year.

What distinguishes Northway's from other regional contractors is their structured Seasonal Service Plan, which includes two scheduled maintenance visits annually, one for air conditioning equipment before summer and one for furnace systems before winter. The company offers financing options for major equipment replacements, making system upgrades more accessible for homeowners. Their indoor air quality services include whole-house solutions such as bypass humidifiers and advanced filtration upgrades designed to reduce common household allergens. Technicians complete thorough evaluations before recommending equipment replacement, ensuring homeowners receive honest assessments rather than upsell pressure.

Customer testimonials consistently mention specific technicians who delivered exceptional service. Cameron handled a complete furnace and air conditioning installation in one and a half days, taking time to explain system operations to the homeowner. Charles provided fair pricing and thorough explanations during quote discussions, matching competitor pricing to secure the business. Gavin arrived the morning after a customer discovered a failed AC unit, completing the replacement while also performing additional tasks like ground leveling without extra charge. These named technicians represent the company's commitment to responsive service.