Obsidian Heating and Cooling

Obsidian Heating and Cooling has earned 584 five-star reviews since its founding in Des Moines, establishing itself as one of the most trusted names in central Iowa's HVAC industry. Operating around the clock every day of the year, the company serves homeowners across the Des Moines metro area including Ankeny, Urbandale, West Des Moines, and surrounding communities like Grimes, Johnston, and Pleasant Hill. The business built its reputation on transparent pricing and consistent quality, avoiding the surprise invoices and high-pressure tactics that frustrate homeowners.

What sets this contractor apart is its commitment to rapid response and reliable same-day service. Unlike larger companies that juggle scheduling windows, Obsidian dispatches technicians quickly when systems fail during extreme weather. Reviewers repeatedly praise the crew for arriving within hours of the initial call, whether during a January cold snap or a holiday weekend. The company also stands behind its workmanship with a service plan option for ongoing maintenance.

Homeowners share specific stories that illustrate the company's reliability. Elizabeth Sibley's furnace failed on the first day of a January cold snap, and technician Josiah arrived at her home within a couple of hours, diagnosing and fixing the issue promptly. PerfectFit Solutions called when their furnace stopped working the day after Thanksgiving, and the team arrived within 30 minutes, completing the repair the same day after locating the replacement motor. Both reviewers emphasize they will call Obsidian for all future heating and cooling needs.