Resource Services Inc

Resource Services Inc has served the Des Moines metro area as a full-service HVAC contractor, handling both residential and commercial projects across the city and surrounding communities. The company maintains 24-hour availability every day of the week, a critical feature for Iowa homeowners facing sudden heating or cooling failures. With six verified customer reviews yielding a 4.2-star rating, the contractor has built a steady reputation among Des Moines residents who value responsive service over polished marketing. The business appears to operate with a small team where the owner and lead technicians handle service calls directly, allowing for accountability that larger companies often lack.

What distinguishes Resource Services Inc from other Des Moines contractors is their willingness to work around customer constraints and navigate insurance claims on behalf of homeowners. Multiple reviewers mention the team coordinated with warranty providers, a process that frustrates many homeowners who lack the expertise to argue with insurance adjusters. The company also offers same-day emergency service, a practical necessity in Iowa where summer humidity and winter temperatures can make a broken system not just uncomfortable but hazardous. Their commercial experience suggests capabilities beyond typical residential-only contractors, though specific brand partnerships or specialized certifications are not detailed in available materials.

Customer feedback points to specific technicians who have earned long-term loyalty from clients. Dennis (also referenced as Denny) has maintained commercial and residential accounts for years, with one reviewer noting work at both properties and personal residences. Aly Wallace described an emergency furnace failure where the team ordered parts, worked around a demanding work schedule, and successfully handled warranty insurance paperwork, a level of handholding that many service providers refuse to offer. Jim Utter summarized the consensus by calling them the best in the Des Moines area, citing competitive pricing alongside quality workmanship.