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Claim This BusinessScott's Heating, Cooling, Plumbing has earned a 4.5-star rating across 23verified client reviews since establishing roots in Des Moines. The family-owned operation operates around the clock, every day of the week, serving residential customers across the metropolitan area and surrounding Iowa communities. Owner Scott leads service calls personally, often alongside team members, bringing practical expertise and honest assessments to every job.
What distinguishes this contractor from larger chains is their commitment to doing things the right way rather than cutting corners. Reviewers consistently praise Scott's realism with pricing and his willingness to explain exactly what needs replacement and why. The business offers direct communication via text message, a rarity in the industry, and customers report receiving prompt responses even during busy periods. Their approach favors durable, plumber-grade parts over inexpensive alternatives that might fail prematurely.
Homeowners who called during urgent situations report positive outcomes. Katherine Farnsworth contacted Scott around 9 a.m. for a same-day kitchen sink plumbing repair, and he arrived within hours with his teammate Karen. They completed the work in approximately one hour, explaining which components had rotted and which had been installed with improper cheap parts. Dave Mathis received a detailed furnace evaluation on a Monday and scheduled follow-up repairs for later that week, appreciating the honest assessment of what the system actually required.
Twenty-three clients awarded an average 4.5 stars, with every reviewer granting a perfect 5-star score. Multiple customers specifically note Scott's honest communication and realistic pricing compared to competitor estimates, while several others mention the team's same-day responsiveness and willingness to explain technical details. The consistent theme across reviews is transparency and reliable follow-through.
| Sunday | Open 24 hours |
| Monday | Open 24 hours |
| Tuesday | Open 24 hours |
| Wednesday | Open 24 hours |
| ThursdayToday | Open 24 hours |
| Friday | Open 24 hours |
| Saturday | Open 24 hours |
furnace issues, provide estimates, and perform repairs or complete system replacements for residential homes.
Air conditioning maintenance, troubleshooting, and repair to restore comfort during hot Des Moines summers.
Same-day sink plumbing repairs including pipe replacement, drain clearing, and faucet fixture work.
Various residential plumbing needs from rotting components to incorrect installations requiring plumber-grade parts.
24-hour availability for urgent heating, cooling, and plumbing issues requiring immediate attention.