Sears Appliance Repair

Sears Appliance Repair operates from a Hubbell Avenue location in Des Moines, Iowa, offering appliance repair services for residential customers across the metropolitan area. The business maintains a 4.4-star rating drawn from 113 customer reviews, with operating hours spanning 6 AM to 10 PM daily including weekends. This schedule provides Des Moines homeowners with access to repair services outside typical nine-to-five windows, accommodating those who cannot be present during standard business hours. The company handles common household appliances including washing machines, dryers, refrigerators, and ovens, addressing malfunction issues that disrupt daily household routines.

The website provides limited detail regarding brand partnerships or specialized service offerings, making it difficult to identify specific differentiators from competing appliance repair providers in the Des Moines market. Customer reviews indicate that repairs are sometimes completed across multiple service visits, with technicians ordering parts sequentially as diagnostic processes unfold. The extended operating hours represent one scheduling flexibility that reviewers have acknowledged, though the same-day arrival windows extended to nine-hour periods caused frustration for some customers seeking more precise timing.

Customer reviews highlight technician Phuoc, who received consistent praise for professional conduct and efficient problem resolution across multiple appointments for a single washing machine repair. One reviewer noted Phuoc brought a pleasant demeanor and light humor to uncomfortable service situations, completing work professionally despite the frustration of multiple return visits. Another customer reported significant delays between scheduled and actual arrival times, with a three-plus hour deviation from the morning window provided. Payment and checkout processes generated concern for at least one reviewer, who monitored credit card statements for potential duplicate or excess charges.