Sundberg America

Sundberg America operates as an appliance parts supplier in Des Moines, Iowa, with a 4.3-star rating drawn from 42 verified customer reviews. The business serves both professional appliance repair technicians and do-it-yourself homeowners seeking specific replacement components for household equipment. Located in the Des Moines metro area, the supplier maintains regular weekday hours with Saturday availability, enabling same-day pickup for customers who otherwise face ordering delays through standard distribution channels.

What distinguishes Sundberg America from conventional supply chains is their direct-access model. The company facilitates quick-ordering capabilities for repeat customers, allowing repair professionals to rapidly source components by item number rather than navigating complex catalog systems. They stock parts for multiple appliance brands including Bosch, and their staff assists callers in identifying correct component numbers even when customers cannot locate original product documentation. This approach proves particularly valuable for homeowners attempting self-repairs on machines that independent service networks often decline to handle.

Reviewer accounts consistently recognize staff members Chris and Valerie for their product knowledge and customer patience. Technician Zach Shuey describes the team as making his work remarkably straightforward, while homeowner Peter Chiodo recounts that Valerie guided him through locating a part number for his Bosch dishwasher and coached him through the installation process. The Christmas Eve scenario mentioned by Heather Johnson demonstrates their commitment to urgency, as the team had a furnace part ready for pickup during holiday hours when other suppliers in the Iowa City corridor had closed or lacked inventory. Kenneth King specifically contrasts their service favorably against competing suppliers elsewhere in the metro area.