The Aspen
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Claim This BusinessAbout The Aspen
The Aspen is an apartment complex in Des Moines, Iowa, earning a 4.2-star rating from 99 resident reviews. The property operates Monday through Friday from 8 AM to 4 PM and is located at 1644 Hull Avenue in Des Moines. Leasing agents and property management staff assist prospective and current tenants with the application process, lease terms, and ongoing residency questions.
The Aspen offers apartment units for residents, with staff available during business hours to address leasing inquiries, maintenance requests, and property management concerns. The complex provides an online resident portal for communication and service requests, and maintenance staff handle repair issues reported by tenants throughout the property.
Resident reviews highlight specific staff members who have made positive impressions. Tenant Elizabeth Salih praised leasing agent Liam for his patience and assistance setting up her mother with the online portal after several attempts. Reviewer Theresa Atkins noted manager Edita as a helpful and respectful property manager. One negative review from Darrion Crockett described ongoing pest issues and deposit disputes during a one-year residency.
What Customers Say
Of 99 reviews, The Aspen holds a 4.2-star rating. Positive reviews praise staff responsiveness and specific team members like Liam and Edita, while negative reviews cite pest problems and deposit disputes.
Working Hours
| Sunday | Closed |
| Monday | 8 AM–4 PM |
| Tuesday | 8 AM–4 PM |
| Wednesday | 8 AM–4 AM |
| Thursday | 8 AM–4 PM |
| FridayToday | 8 AM–4 PM |
| Saturday | Closed |
Services
Apartment Leasing
Staff assist prospective tenants with applications, unit selection, and lease agreements during office hours.
Property Management
On-site management handles resident communication, lease questions, and ongoing tenancy issues.
Maintenance Repairs
Maintenance staff address repair requests submitted through the online portal or office.
Online Resident Portal
Residents can access the portal for communication, service requests, and account management.
Unit Turnover
Property prepares units for new tenants including paint, flooring, and inspections between residents.