ServiceOne Heating, Cooling, Plumbing, and Electrical
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About ServiceOne Heating, Cooling, Plumbing, and Electrical
ServiceOne Heating, Cooling, Plumbing, and Electrical serves Dubuque homeowners with a 4.8-star rating drawn from 759 reviews. The contractor operates from a Dubuque location while also maintaining service coverage for Omaha and Lincoln, providing residential and commercial solutions across heating, cooling, plumbing, and electrical trades. Business hours run Monday through Friday from 7:30 AM to 5 PM, with 24/7 availability for emergency calls. The company offers financing options for major equipment replacements and maintains service agreements for ongoing maintenance needs.
What distinguishes ServiceOne is the breadth of expertise under one roof. The company handles geothermal systems for both heating and cooling, addressing the specific comfort needs of Iowa homeowners seeking energy-efficient alternatives. Indoor air quality services include UV air purifiers, whole-house humidifiers, and media air filters, allowing technicians to customize ventilation solutions based on individual home environments. For electrical work, the contractor installs generators, EV chargers, and whole-home surge protectors, covering modern infrastructure demands. The plumbing division goes beyond standard repairs to offer hydro jetting services and sewer camera inspections, diagnostic capabilities that reduce guesswork on complex drain and line issues.
Customer reviews consistently highlight specific technicians who delivered exceptional service. Cole Hoppman described receiving same-day Saturday assistance from Raleigh Wentz within 30 minutes of calling, noting the technician's knowledge and honest communication during an recurring AC issue. Multiple reviewers praised Cody Bevins for plumbing work, with Liz Wells mentioning he explained her options, secured a discount, and performed the repair the same day. Paula Gieseman described Cody explaining her tankless water heater flush in detail, showing her the debris removed and water quality test results. The pattern across reviews emphasizes transparent communication and thorough explanations before beginning work.
What Customers Say
All six sampled reviewers awarded 5 stars, with each mentioning specific technicians by name. Four reviewers specifically noted same-day or quick response times, including Saturday emergencies. Raleigh Wentz and Cody Bevins appear most frequently, with customers praising their knowledge, honesty, and willingness to explain options before proceeding with repairs.
Working Hours
| SundayToday | Closed |
| Monday | 7:30 AM–5 PM |
| Tuesday | 7:30 AM–5 PM |
| Wednesday | 7:30 AM–5 PM |
| Thursday | 7:30 AM–5 PM |
| Friday | 7:30 AM–5 PM |
| Saturday | Closed |
Services
AC Repair & Maintenance
Diagnose and repair cooling system issues, perform seasonal tune-ups, and replace AC units when repairs aren't cost-effective.
Furnace Repair & Replacement
Address heating system failures, install new furnaces, and provide preventive maintenance to extend equipment life.
Geothermal Systems
Install and service geothermal heating and cooling systems, an energy-efficient option for Iowa homes.
Plumbing Repairs & Drain Services
Handle pipe leaks, drain cleaning, hydro jetting, rooter services, and sewer line repairs with camera inspection technology.
Water Heater Services
Install and maintain traditional and tankless water heaters, including descaling flushes and water quality testing.
Electrical Panel & Surge Protection
Upgrade main panels, install whole-home surge protectors, and add generator connections for backup power.
EV Charger Installation
Install electric vehicle charging stations for residential properties, supporting modern home infrastructure needs.
Appliance Repair
Service kitchen and laundry appliances including refrigerators, washers, dryers, dishwashers, and ovens.