Direct Heating and Air

Direct Heating and Air, operating as Direct Heating and Cooling LLC, is a licensed HVAC contractor (license #25825) serving Altoona, Des Moines, and Polk County residents. With a 4.9-star rating from 54 reviews and an A rating from the Better Business Bureau, the company has built a reputation for responsive service across Central Iowa. Owner Kale leads a team of licensed and insured technicians who handle heating, cooling, and indoor air quality needs for homeowners in Altoona, Ankeny, Indianola, Waukee, and surrounding communities.

What distinguishes Direct Heating and Air from other area contractors is their commitment to honest, transparent service without upselling. The company offers 24/7 emergency availability and same-day repair options when possible, a critical service during Iowa's extreme temperature swings. They provide flexible financing for installations and upgrades, helping homeowners avoid delaying necessary comfort improvements. Their service menu covers everything from furnace and AC installations to ductless mini-splits, radiant heating, heat pumps, and indoor air quality solutions including humidifiers and dehumidifiers.

Reviewers consistently highlight specific technicians who went above and beyond. Kari's review describes how Kale honestly repaired her geothermal unit that two other companies claimed needed total replacement, saving thousands. Brett Meola needed same-day help during scorching summer heat and Kale arrived quickly, completing the repair and additionally discovering a gas leak. Taylor Pugh-Maher praised Kale's responsiveness in coordinating with her home warranty company for a sudden AC replacement. Bruce Fleenor specifically noted holiday weekend furnace repair, demonstrating their commitment to emergency availability when customers need help most.