Loftus Heating and Air
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Claim This BusinessAbout Loftus Heating and Air
Loftus Heating and Air serves residential and light commercial clients throughout Logan and the greater Harrison County region, maintaining a 4.9-star average across 32 verified customer reviews. The company operates Monday through Friday from 7:30 AM to 5 PM, providing standard HVAC maintenance, repair, and installation services. Multiple reviewers specifically commend the team's same-day availability for urgent calls and emphasize transparent pricing that consistently falls below initial estimates.
Customer feedback consistently highlights two technicians by name. Colin earned praise for thorough, explain-it-all furnace maintenance visits, taking time to ensure homeowners understood each step of the process. Nick drew accolades for rapid diagnostics during heat-wave emergencies, with one reviewer noting he delivered more actionable system knowledge in thirty minutes than countless internet searches had provided. Both technicians received recognition for patience with questions and for respecting customer's timeconstraints.
Individual review scenarios reveal the contractor's approach to challenging situations. One reviewer described an emergency AC call where Loftus secured a necessary part within hours when competing companies claimed stockouts. Another detailed a sweltering weekend heat pump failure, emphasizing the dispatch team's responsiveness despite peak demand. These scenarios underscore a service model built on accessibility and technical capability rather than generalized promises.
What Customers Say
Five of six detailed reviews award 5 stars, with customers specifically naming technicians Colin and Nick and praising same-day arrival, diagnostic speed, and costs below estimates. The single 1-star review centers on a disputed compressor repair and billing concerns rather than fundamental service failure.
Working Hours
| Sunday | Closed |
| Monday | 7:30 AM–5 PM |
| Tuesday | 7:30 AM–5 PM |
| Wednesday | 7:30 AM–5 PM |
| Thursday | 7:30 AM–5 PM |
| FridayToday | 7:30 AM–5 PM |
| Saturday | Closed |
Services
Furnace Maintenance & Tune-Ups
Preventive maintenance visits include comprehensive inspections, filter changes, and system calibration with full explanation of each step.
AC Repair & Installation
Cooling system diagnostics, same-day emergency repairs, and new equipment installation for residential and light commercial properties.
Heat Pump Service
Specialized repair and maintenance for heat pump systems, including compressor diagnostics and refrigerants handling.
Emergency HVAC Response
Priority same-day service for heating and cooling failures, with reviewers reporting rapid dispatch even during peak demand periods.
System Diagnostics & Troubleshooting
Comprehensive diagnosis with technician explanations, helping homeowners understand system behavior and repair options.