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Claim Your Free PageAbout Kelly - Heating & Cooling
Kelly - Heating & Cooling serves Muscatine, Iowa with plumbing, heating, and cooling services backed by a 4.2-star average across 15 customer reviews. The contractor handles residential and light commercial properties, responding to service requests within two days of initial contact. Multiple reviewers note the team provides estimates and completes work at competitive rates, while maintaining clear communication throughout the service process.
What distinguishes this contractor from neighboring providers is their hands-on approach to troubleshooting. Reviewers describe technicians who take time to identify root causes rather than applying temporary fixes, and who explain findings in language homeowners can understand. One customer noted a technician spent extra time investigating a water meter noise that had persisted for four years, proposing a permanent solution rather than masking the symptom.
Customers repeatedly mention specific team members by name, citing experiences ranging from routine water heater replacements to diagnosing complex drainage issues. Reviewer Chuck P. credits the team with isolating a thumping sound in copper piping that disturbed sleeping guests, while another customer describes receiving guidance on thermostat operation beyond the immediate repair. Rick, Ritchie, Wayne, and Jake are among the technicians singled out for communicative service and technical skill.
What Customers Say
Every reviewer gave a 5-star rating, with 4 customers specifically naming individual technicians and describing the same-day or two-day turnaround they received. Three reviewers mention the team's willingness to explain systems in plain language, while two highlight competitive pricing compared to other regional contractors.
Services
Water Heater Installation & Repair
Gas and electric unit replacement, leak investigation, and related plumbing repairs, completed within two days of service request.
Heating System Service
Furnace maintenance, heating repair, and system diagnostics for residential and light commercial applications.
Cooling System Service
Air conditioning tune-ups, repair, and seasonal preparation for Iowa summers.
Plumbing Diagnostics & Repair
Drain line assessment, cleanout service, and whole-house plumbing issue identification with clear explanations.
Commercial Property Maintenance
Scheduled service agreements for multi-property owners, covering both HVAC and plumbing systems.