Sears Appliance Repair

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About Sears Appliance Repair
Sears Appliance Repair operates as an appliance repair service in Red Oak, Iowa, holding a rating of 4.3 stars compiled from 12 customer reviews. The business maintains daily operating hours from 6 AM to 10 PM, providing service to Red Oak and surrounding Iowa communities. This contractor handles repairs across major appliance categories including ranges, refrigerators, washing machines, dryers, and dishwashers.
The service model connects customers through a network of technicians trained to diagnose and repair household appliances. Work orders are managed centrally, with parts ordering handled through the service department. The company operates under the Sears Home Services banner, which coordinates dispatching and parts logistics for independent licensed technicians serving residential customers.
Customer experiences vary significantly in timing and communication quality. Reviewer RosAnna Burton documented a extended repair timeline spanning from January 5, 2024 through March 20, 2024, requiring four separate work orders to complete a range repair. Reviewer Judy Sutter praised a technician named Zach M. for excellent service but noted frustration with parts delivery delays and centralized communication that relied on text messages rather than personal contact. The positive reviews consistently reference specific technicians who delivered thorough repairs, while negative feedback targets administrative processes rather than field service quality.
What Customers Say
4 of 12 reviewers specifically name and praise individual technicians for diagnostic skill and thorough repairs, while 3 reviews cite prolonged timelines and communication breakdowns with the service department. Positive ratings average 5 stars and mention same-day or next-day technician response, whereas lower ratings describe multi-week delays and difficulty reaching knowledgeable support staff.
Working Hours
| SundayToday | 6 AM–10 PM |
| Monday | 6 AM–10 PM |
| Tuesday | 6 AM–10 PM |
| Wednesday | 6 AM–10 PM |
| Thursday | 6 AM–10 PM |
| Friday | 6 AM–10 PM |
| Saturday | 6 AM–10 PM |
Services
Range Repair & Maintenance
Repair and maintenance for gas and electric ranges including oven heating elements, igniters, temperature sensors, and cooktop burners.
Refrigerator Repair & Maintenance
Refrigerator diagnostic and repair services covering cooling systems, compressors, door seals, and ice makers.
Washer & Dryer Repair
Washing machine and clothes dryer repair including pump motors, heating elements, belt replacements, and electronic control issues.
Dishwasher Repair
Dishwasher repair services addressing drainage problems, spray arm function, heating elements, and door latch mechanisms.
Oven & Stove Repair
Specialized oven and stove repair for residential kitchen appliances including bake and broil element replacements.
Central Appliance Diagnostics
Comprehensive diagnostic services to identify root causes of multi-symptom appliance failures before parts ordering.