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Claim This BusinessLenz Heating & Cooling has earned a perfect 5-star rating across 130 customer reviews in the Waukee area, a record that speaks volumes in a market where heating and cooling systems face year-round stress from Iowa humidity and bitter winter cold. The company maintains round-the-clock availability, a commitment that matters when a furnace fails on a holiday weekend or an aging AC unit gives out during a summer heat wave. Homeowners across the Des Moines metro consistently describe the technicians as professional, punctual, and willing to explain what the work involves before and after the job.
With a 5-star average from more than 100 reviews, reliability appears to be the core promise Lenz Heating & Cooling makes to every caller. Customer feedback points to fair pricing and thorough cleanup after the work concludes, qualities that distinguish a contractor who treats each home like it matters from one that treats service calls as interchangeable transactions. The consistent mention of clear communication and confident recommendations suggests a team that prioritizes informed homeowners over upsells.
All 8 reviewers award 5 stars, with technicians Pula, Jerry, and Alec called out by name for punctuality and thorough explanations. Positive reviews cite fair pricing and workspace cleanup, building confidence without a single negative review to balance the record.
| Sunday | Open 24 hours |
| Monday | Open 24 hours |
| Tuesday | Open 24 hours |
| Wednesday | Open 24 hours |
| ThursdayToday | Open 24 hours |
| Friday | Open 24 hours |
| Saturday | Open 24 hours |
Full installation of new heating systems for new construction or outdated equipment swaps, with clear pricing and worksite cleanup.
New AC unit installation for homes upgrading cooling capacity or replacing failed systems before summer heat arrives.
Diagnostics and repairs for gas furnaces, including fall tune-ups that Julie Naert and Denise Dosedel specifically scheduled with this team.
Summer cooling system repairs and preventive service calls that Gerald Jones trusted the technicians to resolve.
Seasonal checkups that Ronna Fisher describes as part of an ongoing plan, keeping systems efficient through Iowa temperature swings.