Jern's Heating & Air Conditioning, Inc.

Jern's Heating & Air Conditioning, Inc. operates as a family-owned heating contractor in West Burlington, Iowa, serving residents throughout Des Moines County and the surrounding greater Burlington area. With 93 customer reviews reflecting a 3.8-star average rating, the company has built a local reputation over what appears to be multiple decades of operation. Their office is located at 643 E. Mt. Pleasant St. in West Burlington, and they maintain standard weekday hours from 8 AM to 4:30 PM Monday through Friday, with Saturday and Sunday reserved for family time.

The company stocks air filters, conditioneers, and furnaces for immediate replacement needs, and notably offers parts for all makes and models, suggesting relationships with multiple equipment distributors. This parts availability means they can often repair older systems that other contractors might write off as unserviceable. Their service menu extends beyond new installations to include ongoing maintenance and emergency repairs, with the website emphasizing their commitment to responding quickly when heating or cooling systems fail.

Two customers specifically named Bob in their reviews, with one describing a two-year warranty resolution process on a mini-split system that ultimately required a certified letter and threat of small claims court before resolution. Another reviewer, Pat Glandon, reported receiving emergency assistance within a couple of hours on two separate occasions, highlighting the company's willingness to prioritize urgent calls. The contrasting experiences suggest service quality may vary depending on the specific technician assigned and the complexity of the repair.