CRDN
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Claim This BusinessAbout CRDN
CRDN operates as a contents restoration provider serving West Des Moines and surrounding Iowa communities, helping homeowners recover personal belongings after fire, flood, storm, and other disaster events. With a rating of 3.3 stars across 7 customer reviews, the company works directly with policyholders, insurance representatives, and contractors to assess, clean, and restore items ranging from everyday clothing to specialized electronics and antiques. The business maintains an empty working hours field, meaning homeowners should call ahead to confirm appointment availability before visiting.
What distinguishes CRDN from general restoration contractors is their focused expertise in contents rather than structural repair. The company offers dedicated specialty divisions for textile restoration, electronics restoration, and art restoration, each handling the unique cleaning and preservation requirements of different material categories. Their team provides onsite services to evaluate damage and determine whether individual items can be restored to pre-loss condition, which helps policyholders maximize their insurance claims while preserving irreplaceable possessions that might otherwise be discarded.
Among the 7 reviews, customers describe mixed experiences with turnaround time and communication. Robin Hamilton awarded 5 stars noting the team went all out to ensure satisfaction, while Joe Lawyer also gave 5 stars calling the people great to deal with. Conversely, Heather described an uncompassionate experience during fire restoration, and Reid Vos reported a three-month delay recovering a deer mount with minimal communication from the team. Zikea Hill noted clothes returning with an odor suggesting inadequate cleaning equipment. These accounts suggest service quality may vary depending on the specific items and circumstances involved.
What Customers Say
3 of 5 detailed reviewers gave 5-star ratings, praising the team's dedication and communication style. The 2 one-star reviews cite concerns about compassion, pricing, and prolonged turnaround times, with one reviewer noting a three-month restoration timeline.
Services
Contents Restoration
Full-service restoration of personal belongings including furniture, clothing, and everyday items after fire, flood, or storm damage.
Textile Restoration
Specialized cleaning and restoration of clothing, linens, and fabric items using processes tailored to smoke, water, or fire damage.
Electronics Restoration
Assessment and restoration of appliances and electronic devices affected by disaster events.
Art Restoration
Preservation and restoration services for artwork, antiques, and collectibles requiring material-specific care.
Fire Damage Contents
Focused restoration of items specifically damaged by fire, including smoke odor removal and surface cleaning.
Water Damage Contents
Restoration of items affected by flooding or water damage, including drying and cleaning processes.
Onsite Assessment Services
Technicians visit the property to evaluate damage and determine restoration feasibility for individual items.