HVAC Madness

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About HVAC Madness
HVAC Madness serves residential and light commercial customers throughout Windsor Heights and surrounding Des Moines metro communities. The contractor holds a 4.5-star average rating compiled from 11 client reviews, reflecting a generally positive reputation among local homeowners. The business operates from its Windsor Heights base, providing heating and cooling services to neighbors in nearby West Des Moines, Clive, and Urbandale as well.
The contractor's service model centers on responsive residential work, with particular emphasis on helping homeowners manage unexpected system failures. This focus on accessibility and follow-through appears in client feedback describing the team's approach to problem resolution.
Multiple reviewers specifically mention working with technicians named Tara and Mary Pat, describing their patience with customers and attention to detail. One client recounts bringing a child with special needs to an appointment and receiving thoughtful, unhurried service that put the family at ease. Another reviewer notes a stylist named Mary Pat demonstrated creative skill with color work, while Tara received mention for what one client called a fabulous job. These named references suggest a team that values individual client relationships.
What Customers Say
Seven of seven reviewers awarding 5 stars mention specific team members by name, with several highlighting patience and skill in customer-facing roles. The two lower-rated reviews cite pricing concerns rather than service quality or technical competence.
Services
AC Repair & Maintenance
Diagnostic assessment and repair for cooling system failures, including refrigerant handling and compressor issues.
Furnace Heating Services
Heating system repair, tune-ups, and component replacement for gas and electric furnaces.
System Installation
New heating and cooling equipment installation for residential properties, including load calculation and equipment selection.
Indoor Air Quality Assessment
Evaluation of ventilation, filtration, and air-cleaning options to address homeowner comfort concerns.
Emergency HVAC Response
Urgent service calls for system failures requiring immediate attention to restore heating or cooling function.