Boise Refrigeration Service Co

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About Boise Refrigeration Service Co
Boise Refrigeration Service Co operates in Idaho's Treasure Valley, delivering commercial refrigeration, heating, and air conditioning solutions from a Garden City location at 202 W. 39th St. The company holds a 3.9-star rating compiled across 28 customer reviews, reflecting a mixed but substantive track record in the local market. This family-owned business emphasizes 24-hour, seven-day availability for emergency service calls, distinguishing itself from contractors with conventional weekday schedules. The company serves commercial enterprises primarily, with a stated focus on equipment repair and installation projects rather than residential replacement work.
The contractor differentiates itself through specialized commercial refrigeration expertise, a niche that demands technical knowledge beyond standard residential HVAC familiarity. Website text confirms they handle commercial refrigeration installation and equipment repair, plus food service equipment, a combination not typically offered by residential-focused air conditioning contractors. Their around-the-clock emergency availability represents a practical differentiator for business owners whose refrigeration systems operate continuously, such as restaurants, food storage facilities, and commercial kitchens. The company maintains a presence in Garden City, part of the Boise metro area, serving the broader Treasure Valley commercial sector.
Customer reviews name specific technicians whose service left lasting impressions. Brad Heinrichs described a walk-in experience where staff walked him through his commercial refrigeration issue thoroughly, calling their knowledge impressive and their willingness to help exceptional. Another reviewer, Sarah Gerhardt, specifically praised Brad W.'s work quality on workplace freezer issues, noting the company's consistent performance across multiple service calls. These accounts describe hands-on technical engagement rather than administrative interactions, suggesting technicians maintain direct customer contact during problem resolution.
What Customers Say
3 of 28 reviewers awarded full marks, with positive feedback centering on technician knowledge and same-day responsiveness. 3 reviewers assigned one-star ratings, with complaints split between driver conduct and pricing concerns. The remaining reviews span the rating spectrum without clear pattern.
Services
Commercial Refrigeration Repair
Diagnoses and repairs walk-in coolers, reach-in refrigerators, and commercial freezer units for businesses.
Commercial Refrigeration Installation
Installs new commercial refrigeration systems for restaurants, warehouses, and food service operations.
Air Conditioning Service
Handles air conditioning repair and maintenance for commercial buildings in the Treasure Valley area.
Heating System Service
Provides heating system repair and maintenance for commercial properties.
Food Equipment Repair
Services commercial kitchen equipment including ovens, dishwashers, and food prep machinery.
Preventative Maintenance
Offers maintenance contracts designed to reduce emergency breakdowns and extend equipment life.
24/7 Emergency Service
Maintains around-the-clock availability for emergency service calls, including weekends and holidays.