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Claim This BusinessColdTech Refrigeration has operated since 1992, earning a 4.9-star average across 80 customer reviews. The company specializes in commercial and industrial refrigeration and HVAC systems across the Intermountain West. Office locations include Boise, Idaho Falls, Salt Lake City, Las Vegas, and Reno, with additional branch operations in Coeur d'Alene, Spokane, Twin Falls, Denver, and three Wyoming and Utah markets. Their client base spans supermarkets, convenience stores, restaurants, warehouses, commercial kitchens, and industrial plants, reflecting decades of large-scale mechanical work beyond typical residential service.
What distinguishes ColdTech is round-the-clock availability and a structured preventative maintenance approach. The company holds state licenses across Idaho, Utah, Nevada, and Wyoming, and maintains full insurance coverage for commercial and industrial projects. Specialized capabilities include hot equipment service, sensor and control system calibration, and warranty work across multiple equipment brands. This combination of 24-hour responsiveness and ongoing maintenance programs gives commercial clients a single contractor capable of both emergency response and long-term system care.
Reviewers consistently cite named technicians delivering exceptional service during difficult circumstances. Wade Jones traveled from Boise to Malad to diagnose and repair freezer and cooler systems at a Family Dollar location, identifying an issue other technicians had missed. He returned to Idaho Falls on the Fourth of July to fix an ice machine at a Dutch Bros, completing the job on his day off. Anthony Roman maintains Frazil machines at an Extra Mile convenience store, taking time to verify each system runs properly. Customers note clear communication throughout service calls and thorough explanations of repair options.
All 8 reviewers gave 5-star ratings, with 5 specifically mentioning Wade Jones for diagnostic speed, holiday availability, and thorough follow-up. Anthony Roman appears in 2 reviews for consistent maintenance work at commercial locations. Emergency response and customer communication emerge as the most common praise across all reviews.
Complete refrigeration system installation, repair, and replacement for supermarkets, warehouses, and industrial facilities across all regional office locations.
Repair and maintenance for commercial ice machines at restaurants, convenience stores, and food service operations, including emergency same-day service.
Heating, cooling, and ventilation system service for retail stores, commercial kitchens, and industrial plants with ongoing maintenance programs.
Round-the-clock availability for refrigeration and HVAC emergencies, with verified responses on weekends and holidays in multiple states.
Scheduled inspection and service plans designed to prevent equipment failures and extend system lifespan for commercial clients.
Specialized service for hot food equipment and precision sensor and control systems used in commercial refrigeration applications.
Authorized warranty repairs and service for covered equipment brands across their multi-state service territory.