Custom Heating and Air Conditioning, LLC

Custom Heating and Air Conditioning, LLC has served the Boise area for over a decade, building a reputation grounded in technical expertise and transparent pricing. With a 4.7-star rating drawn from 39 customer reviews, this locally-owned contractor handles residential heating and cooling systems throughout the Treasure Valley. The company operates from its Boise headquarters and maintains an A+ rating with the Better Business Bureau, reflecting its commitment to quality workmanship and customer communication.

What distinguishes Custom Heating and Air Conditioning from neighboring contractors is its dedication to fair, upfront pricing and responsive service. Multiple reviewers highlight that Dave, the owner, provides detailed cost estimates before any work begins and stands behind repairs with a one-year warranty. The company has developed a particular strength in diagnosing complex system failures that other contractors misdiagnose, saving homeowners from unnecessary part replacements and labor charges. Emergency availability sets this contractor apart, with the team responding to same-day and after-hours calls during Boise's extreme summer temperatures.

Customers consistently describe specific scenarios that illustrate the company's service philosophy. One homeowner recounts Dave arriving at 9:30 pm during a heat wave when temperatures hovered in the 90s, diagnosing a malfunctioning AC unit and restoring cooling within 30 minutes. Another client needed a Saturday fan motor replacement, and Dave accommodated the urgent request without overtime premiums. A third reviewer notes that Dave saved him $100 on a fan motor installation compared to a competitor's quote, while providing a more comprehensive warranty. These named encounters reflect a pattern of technical skill paired with customer-first scheduling flexibility.