Drain Pro Plumbing Heating & Air Conditioning

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About Drain Pro Plumbing Heating & Air Conditioning
Drain Pro Plumbing Heating & Air Conditioning operates as a dual-trade contractor in Boise, Idaho, holding a 4.0-star rating across 8 client reviews. The business maintains extended service hours from 6 a.m. to 10 p.m. seven days a week, accommodating both scheduled appointments and urgent calls. While categorized as a plumber in this directory, reviewer accounts confirm the company handles heating and cooling systems, including furnace installations, whole-house humidifiers, and water heater repairs. The company serves residential customers throughout the Boise metropolitan area and surrounding Ada County communities.
Client feedback points to transparent pricing as a distinguishing characteristic. One reviewer documented receiving multiple bids from competing companies and found Drain Pro's quote significantly lower than a national retailer's estimate, with no aggressive upselling tactics. The technician performed a thorough furnace inspection, cleaned the unit completely, and provided honest assessment of its remaining lifespan rather than recommending unnecessary replacement. This diagnostic honesty appears repeatedly in positive reviews, suggesting the company prioritizes long-term customer relationships over immediate revenue.
Named technicians appear throughout the review portfolio. Nicole Young's experience included a complete furnace and humidifier system replacement, with the team adding a supplemental heat run to improve comfort in a specific room. The technician carefully protected flooring and carpets throughout the process and disposed of the old equipment. When a thermostat incompatibility arose due to supplier misinformation, the reviewer stated the owner made it right by installing a better unit at no additional charge. Another reviewer described a same-day response to a water heater failure, where the company provided repair options at fair pricing rather than pushing a full replacement.
What Customers Say
All three detailed reviews award 5 stars, with customers praising fair pricing, diagnostic honesty, and willingness to resolve post-installation issues at no charge. Two reviewers specifically mention the same technician or owner by name, while negative feedback is absent from the available sample.
Working Hours
| SundayToday | 6 AM–10 PM |
| Monday | 6 AM–10 PM |
| Tuesday | 6 AM–10 PM |
| Wednesday | 6 AM–10 PM |
| Thursday | 6 AM–10 PM |
| Friday | 6 AM–10 PM |
| Saturday | 6 AM–11 PM |
Services
Furnace Installation & Replacement
Full heating system replacement including new furnace, humidifier, thermostat, and optional ductwork modifications.
AC & Cooling System Services
Air conditioning maintenance, repairs, and new system installations for residential cooling needs.
Water Heater Repair & Installation
Diagnostic services and repairs for water heaters, including pilot light issues and component replacements.
Heating System Inspections
Thorough furnace cleaning, assessment, and honest evaluation of system condition and remaining lifespan.
Ductwork & Vent Installation
Additional heat runs and ducting modifications to improve heating distribution in specific rooms.
Whole-House Humidifier Systems
Installation and integration of whole-home humidifiers with new or existing HVAC systems.
Emergency Plumbing Services
Same-day response for urgent plumbing issues including water heater failures and related emergencies.
Thermostat Installation & Upgrade
Smart thermostat installation with proper sizing and compatibility verification for HVAC systems.