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About Hardcastle Air
Hardcastle Air delivers heating, cooling, and plumbing services to homeowners throughout the Boise metropolitan area. The company maintains a 5.0-star rating compiled from 217 client reviews, reflecting consistent service quality that keeps customers returning season after season. Residents in neighborhoods across the Treasure Valley rely on this contractor for both routine maintenance and urgent repair needs.
The contractor distinguishes itself through a structured maintenance program that helps homeowners avoid costly breakdowns. Reviews indicate the company responds quickly to service requests and arrives on time, a practical advantage during Boise's temperature extremes. Multiple reviewers mention the team handles both heating and plumbing work, allowing customers to consolidate service providers rather than managing separate contractors for different home systems.
Customers frequently call out technician Dez by name, describing her as knowledgeable, thorough, and effective in communicating what she finds during service visits. One reviewer notes Dez checked and serviced their AC unit while explaining the process and findings. Another describes the team arriving in a timely manner, fixing the problem completely, and answering all questions until the homeowner felt confident about the work performed.
What Customers Say
All 217 reviews award 5 stars, with technicians Dez and Jess named repeatedly for their expertise and customer communication. Multiple reviewers highlight the maintenance program for saving money and the company's handling of heating, plumbing, and cooling needs across several years of continued service.
Services
AC Repair & Maintenance
Tune-ups, diagnostics, and repairs for air conditioning systems. The maintenance program helps prevent summer breakdowns.
Furnace Service
Heating system maintenance and repairs, covered under the same maintenance program as cooling equipment.
Plumbing Repair
Plumbing services mentioned in reviews, including repairs and installations beyond HVAC work.
Same-Day Service
Quick response to service requests with on-time arrival, a benefit during Boise temperature extremes.
Maintenance Program
Annual service plan for both furnace and AC that reviewers say has saved them hundreds in repair costs.