Lennox Stores (Parts Plus)
Is this your business?
Verify your details, earn a verified badge, and start getting customer inquiries. Takes about a minute by phone.
Claim This Business FreeClaiming is free. Featured placement is optional, $99/mo.
About Lennox Stores (Parts Plus)
Lennox Stores (Parts Plus) in Boise operates as a wholesale distributor for HVAC equipment and components, serving contractors and trades professionals across the Idaho capital region. The business maintains a 2.9-star rating derived from 16 customer reviews, with operating hours from 7:30 AM to 4:30 PM Monday through Friday. Located in Boise, this Parts Plus location focuses on supplying air conditioning systems and related components to licensed HVAC professionals rather than retail homeowners.
As a Lennox dealer location, this Parts Plus store functions primarily as a contractor supply hub, providing access to OEM components, equipment loading services, and counter assistance for licensed tradespeople. The wholesale model means individual homeowners seeking retail parts may find better pricing through online retailers, though the counter staff can provide model-specific part numbers for those willing to source elsewhere. The Boise location does not appear to offer on-site installation or repair services, positioning itself distinctly as a parts supplier rather than a full-service HVAC contractor.
Customer reviews highlight mixed experiences with counter service quality. Mark Westcott described receiving helpful assistance tracking down AC model numbers and retailer recommendations despite being a non-contractor caller. Jim E noted consistent friendly greetings and equipment loading assistance. However, negative reviews cite issues including unresponsive callback requests, slow service, and concerns about pricing competitiveness versus online alternatives. One reviewer referenced a coil warranty situation involving a Lennox unit, though that review appears to address manufacturer warranty policy rather than this specific retail location's service.
What Customers Say
Of 8 detailed reviews, 4 rate the business at 5 stars citing helpful counter staff and equipment loading. Three reviews give 1-star ratings mentioning poor callback response, rude staff, and pricing concerns. The single 3-star review notes delivery challenges with large vehicles.
Working Hours
| SundayToday | Closed |
| Monday | 7:30 AM–4:30 PM |
| Tuesday | 7:30 AM–4:30 PM |
| Wednesday | 7:30 AM–4:30 PM |
| Thursday | 7:30 AM–4:30 PM |
| Friday | 7:30 AM–4:30 PM |
| Saturday | Closed |
Services
HVAC Parts Supply
Wholesale distribution of air conditioning components, coils, capacitors, and related equipment for licensed contractors.
OEM Part Number Identification
Counter staff can identify model numbers and provide specific part numbers for AC equipment.
Equipment Loading Assistance
Staff loads purchased equipment onto contractor vehicles, noted positively in customer reviews.
Lennox Equipment Sales
As an authorized Lennox dealer, the store supplies Lennox brand air conditioning systems and components.
Counter Sales
In-person parts purchasing available at the Boise location during business hours for contractor accounts.
Contractor Account Services
Trade professionals can establish accounts for parts purchasing, though specific account terms are not detailed.