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About Service Experts
Service Experts operates as an air conditioning contractor serving Boise, Idaho and surrounding communities. The company maintains a 3.5-star rating based on two customer reviews, providing residential heating and cooling solutions in the local market. As part of a larger network spanning 31 states with over 75 locations and 3,000 employees, Service Experts brings substantial organizational resources to the Treasure Valley region.
The company distinguishes itself through several programmatic offerings. The Service Experts Guarantee provides customers with workmanship assurance on completed work. ACE Certification indicates technician credentials recognized within the industry. The business maintains a membership program offering discounted rates on annual service agreements, including a promotional 80% off first-year pricing structure. Service offerings extend beyond traditional HVAC to include heat pumps, water heaters, indoor air quality systems, and ductwork services.
Customer experiences documented in reviews reveal contrasting service encounters. One reviewer reported timely and professional AC repair service from technicians identified as TJ and Andrew, achieving resolution during hot weather conditions. A second review detailed dissatisfaction with follow-up service, noting an additional $100 charge after an initial $1,000 investment, with communication attempts going unanswered.
What Customers Say
The two available reviews present opposing perspectives: one 5-star account praises specific technicians TJ and Andrew for same-day AC repair during hot weather, while one 2-star review cites unexpected charges and ignored communications after substantial initial payment. The 3.5-star average reflects this polarity.
Services
AC Repair & Maintenance
Air conditioning diagnostic, repair, and tune-up services for residential cooling systems.
Heating Services
Furnace and heating system repair, installation, and maintenance for Boise winters.
Heat Pumps
Heat pump installation, repair, and maintenance services for year-round climate control.
Indoor Air Quality
Air filtration, purification, and ventilation solutions including REME HALO systems.
Ductwork Services
Duct installation, sealing, and repair for improved system efficiency.
Water Heaters
Traditional and tankless water heater installation and repair services.
Plumbing Services
Plumbing repairs, pipe work, and fixture installation beyond HVAC scope.