Fix It Frankie
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About Fix It Frankie
Fix It Frankie operates as a family-focused HVAC contractor serving Nampa, Boise, and 28 surrounding communities across the Treasure Valley. The company maintains a 4.9-star rating from 395 reviews, with technicians available 24 hours a day, every day of the week. Their service philosophy centers on repairing existing equipment before recommending replacement, differentiating them from contractors who push new system sales.
What distinguishes Fix It Frankie is their commission-free business model. Technicians earn compensation based on customer satisfaction rather than sales volume, creating an environment where honest assessments prevail. The company offers an on-time guarantee where they pay customers if they fail to arrive within the booked hour. Pricing is provided upfront before any work begins, eliminating surprise costs. They service all major residential brands including Carrier, Trane, Lennox, Rheem, Goodman, and Mitsubishi Electric systems.
Customer reviews highlight specific technicians who delivered exceptional service. Alex fixed a same-day AC failure for Amanda, explaining the repair process while working. John Martinez helped Oscar Garza secure a better furnace deal than a competitor quote. Ryan King earned repeat business from Misti Hotzel by diagnosing issues quickly and maintaining clear communication throughout. Margaret LeMay noted the team completed her furnace installation without overselling unnecessary items.
What Customers Say
Every reviewer who rated the maximum 5 stars shared at least one specific positive interaction. Multiple customers mention same-day service during extreme heat. Reviewers consistently note that technicians provided options without pressure and explained repairs clearly.
Working Hours
| SundayToday | Open 24 hours |
| Monday | Open 24 hours |
| Tuesday | Open 24 hours |
| Wednesday | Open 24 hours |
| Thursday | Open 24 hours |
| Friday | Open 24 hours |
| Saturday | Open 24 hours |
Services
AC Repair & Maintenance
Diagnosis and repair of cooling system failures with same-day service availability. Includes preventative maintenance to extend equipment life.
Heating System Repair
Furnace and heat pump repair services for winter emergencies. Also covers heat pump installations for efficient heating and cooling.
24/7 Emergency Service
Round-the-clock emergency HVAC support with virtual triage assessment for urgent situations.
System Installation
HVAC replacement when repair is not feasible, with transparent pricing and no pressure sales tactics.
Family Membership Program
Loyalty program with 10% discount, front-of-line service, emergency response, and annual credits covering membership costs.
Indoor Air Quality Solutions
Assessment and recommendations for humidity control and air filtration improvements in the high-altitude Boise climate.