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About Majestic Heating and Cooling
Majestic Heating and Cooling serves residential clients throughout Nampa, Idaho, earning a 4.6-star average rating from 19 verified customer reviews. The contractor specializes in heating and cooling system repairs, maintenance, and installations for homeowners in the Treasure Valley region. Multiple reviewers specifically mention Kevin as the primary technician, describing him as trustworthy, reliable, and professional across numerous service calls spanning several years. Customers consistently note fair pricing and honest assessments of equipment condition, with several reviewers recommending the company without reservation.
Reviewers highlight responsive same-day service as a defining characteristic of this contractor. One customer recounts Kevin diagnosing a malfunctioning HVAC motor purely by listening to system sounds over the phone during a late-night emergency, then ordering the correct replacement part and completing the installation within an hour. Another describes Kevin's ability to restore a broken system on the same day of the initial call, praising his knowledge and attentiveness. These accounts suggest a service model built around rapid response and technical competence rather than generic marketing promises.
Customer stories reveal specific scenarios where Kevin delivered exceptional service. One reviewer describes a frightening nighttime event when smoke filled bedrooms and the fire department suspected an HVAC motor failure, with Kevin walking the homeowner through troubleshooting steps over the phone and correctly identifying the problem without being physically present. Another customer notes Kevin has handled multiple service calls for their family over years, earning repeated trust. While the majority of reviews are strongly positive, one customer describes a 14-day period without furnace repair completion and failed communication attempts, indicating service consistency may vary.
What Customers Say
15 of 19 reviewers award 5 stars, with multiple customers specifically naming Kevin and praising same-day response times, fair pricing, and honest assessments. The 1-star reviews cite communication breakdowns and extended repair delays rather than technical skill or pricing concerns.
Services
Heating System Repair
Diagnosis and repair of furnaces and heating systems, with reviewers describing same-day response for emergency heating failures.
Cooling System Repair
AC repair services addressing system failures, with Kevin reportedly restoring systems within the same day of customer calls.
HVAC Maintenance
Regular maintenance services for heating and cooling systems across multiple annual service calls.
HVAC Installation
New HVAC system installation, with one reviewer describing part ordering and professional installation.
System Diagnostics
Diagnostic services identifying problems through physical inspection and phone-based troubleshooting, with reviewers praising accurate problem identification.