Majestic Heating and Cooling

Majestic Heating and Cooling has earned a 4.6-star average across 19 verified reviews in Nampa, Idaho, establishing itself as a go-to residential HVAC contractor in Canyon County. Kevin, the owner and lead technician, handles most service calls personally, a model that reviewers say creates accountability without the runaround larger firms often create. The company works on both heating and cooling systems for homeowners, and multiple reviewers note that Kevin has maintained years-long relationships with families who call on him for recurring maintenance and new problems alike.

The positive review pattern across 19 ratings points to a contractor who communicates clearly and acts fast. Nikki Santana credits Kevin with a same-day diagnosis and repair after an HVAC shutdown, and Brad Fordham calls Kevin trustworthy and fair on pricing, two concerns that rarely align in the same contractor profile. This combination of diagnostic speed and transparent pricing shows up in multiple five-star reviews, suggesting the company has systems in place to prevent the billing surprises that generate negative online feedback for many small HVAC shops.

Two reviews in the negative set raise service-backlog concerns that deserve direct mention. Brittney B describes a 14-day gap with no contact after an initial visit for a furnace under warranty, and Tracy Londo reports a water heater issue that drew no callback within 24 hours. Both scenarios involve post-visit follow-up rather than the initial appointment itself, and both reviewers were attempting to reach the company through its after-hours message and text line. Dayna Cermak, by contrast, calls Kevin warm, reliable, professional, and honest, and says she will recommend Majestic repeatedly, a direct counterpoint to the responsiveness gap described in the one-star reviews.