American Rooter & Drain

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About American Rooter & Drain
American Rooter & Drain has earned a 4.7-star rating across 549 reviews in Payette, Idaho, establishing themselves as a go-to heating contractor for homeowners throughout the Treasure Valley region. Their team handles both traditional heating work and broader home comfort systems, responding to service calls Monday through Saturday with flexible hours that accommodate working schedules. Residents of Payette and nearby communities rely on this contractor for everything from emergency furnace repairs to complete system installations, with reviewers consistently noting the crew's professionalism and respect for customers' homes.
What distinguishes American Rooter & Drain from other contractors in the area is their commitment to clear communication and dependable service execution. Multiple reviewers describe receiving updates about appointment timing and technician arrival, a practice that eases the anxiety of homeowners waiting for service workers in their homes. The team maintains a presence across both heating and plumbing trades, allowing them to address interrelated home system issues without requiring multiple service calls to different contractors. Their shop handles water heater replacements, sewer diagnostics, and full HVAC installations, providing comprehensive solutions for residential properties.
Customer reviews highlight specific technicians who delivered exceptional service. Porter earned particular praise for their customer service and professionalism during HVAC installations and water heater replacements. Steve performed furnace and AC tune-ups that left reviewers fully satisfied. For sewer system issues, Joseph and Jackson followed a detailed diagnostic plan, with reviewers noting their careful approach despite challenging basement access conditions. Chris Fierros and crew addressed combined plumbing and HVAC needs for a reviewer who described the experience as a divine sign due to the team's respectful conduct. The company sends picture confirmations of arriving technicians, a practice that particularly resonated with customers seeking assurance about who will enter their homes.
What Customers Say
Six of six detailed reviews award 5 stars, with technicians Porter, Steve, Travis, Joseph, Jackson, and Chris Fierros each named positively for different service types. Reviewers consistently mention respectful communication, no foul language on job sites, and advance notification of arrival times.
Working Hours
| SundayToday | Closed |
| Monday | 7 AM–7 PM |
| Tuesday | 7 AM–7 PM |
| Wednesday | 7 AM–7 PM |
| Thursday | 7 AM–7 PM |
| Friday | 7 AM–7 PM |
| Saturday | 8 AM–5 PM |
Services
HVAC System Installation
Complete heating and cooling system installation for residential homes, including new construction and replacement projects.
Water Heater Replacement
Old water heater removal and new unit installation, with reviewers noting ability to complete quickly during urgent situations.
Furnace Tune-Up & Maintenance
Annual furnace service and diagnostics to maintain heating efficiency and prevent winter breakdowns.
AC Tune-Up & Maintenance
Cooling system maintenance and performance tuning to prepare for summer heat months.
Sewer System Diagnosis & Repair
Camera inspection and repair planning for residential sewer line problems, with multiple technicians on larger jobs.
Plumbing Repair & Maintenance
General plumbing services addressing water flow issues and related home infrastructure needs.