Heat & Cool of Idaho

Heat & Cool of Idaho is an HVAC contractor based in Rigby, Idaho, serving southeastern Idaho communities including Idaho Falls and the surrounding region. With a rating of 4.2 stars across 26 customer reviews, the company handles residential heating and cooling needs from routine maintenance to system replacements. Their operating hours run Monday through Thursday from 8 AM to 4 PM, with Friday through Sunday closed. Homeowners in the area can reach the office at (208) 745-8007 to request service.

The company prioritizes transparent communication with customers, avoiding high-pressure sales tactics that many homeowners find frustrating. A reviewer noted the technician performed additional work beyond the original scope without pushing for unnecessary upgrades, describing the experience as one of the first times an HVAC company did not feel like it was simply trying to sell a new system. This approach distinguishes them from contractors who prioritize upselling over problem-solving.

One reviewer described a same-day service call during extreme summer heat where the technician arrived faster than initially promised and completed extra repairs at no additional charge. Another homeowner detailed an extended dispute over service area commitments and pricing after the company stopped servicing their region, highlighting the importance of written service agreements for ongoing maintenance. These contrasting experiences demonstrate that while some customers receive prompt, thorough service, others have encountered challenges with follow-through and communication.