Croys Heating & Cooling

Croys Heating & Cooling serves residential and light commercial customers across Twin Falls and the surrounding Magic Valley region, including Fairfield. With a 4.6-star average rating drawn from 18 client reviews, the company has built a track record of responsive service and straightforward pricing. Operating Monday through Friday from 8 AM to 5 PM, the team handles heating and cooling equipment across all major residential brands.

Reviewers consistently highlight the company's willingness to take on challenging diagnostic situations. One client described how Croys identified a refrigerant leak that another contractor had quoted $1,729 to repair, then resolved the issue in under 2.5 hours at no charge by billing the manufacturer directly. Another review mentions a Lennox thermostat failure during cold weather that brought a rapid response. The company maintains a parts inventory that enables same-visit repairs rather than multi-day delays.

Customer stories from the reviews name specific team members who delivered these results. Reviewers credit Todd with accommodating a long-drive installation for a home addition in Fairfield, describing the crew as efficient and respectful. Another client notes Jay spent four hours working through a complex issue, calling the experience dedicated and thorough. A third reviewer thanks Mr. Croy for troubleshooting that identified the problem on the first visit with replacement parts already on the service vehicle.