Croys Heating & Cooling

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About Croys Heating & Cooling
Croys Heating & Cooling serves residential and light commercial customers across Twin Falls and the surrounding Magic Valley region, including Fairfield. With a 4.6-star average rating drawn from 18 client reviews, the company has built a track record of responsive service and straightforward pricing. Operating Monday through Friday from 8 AM to 5 PM, the team handles heating and cooling equipment across all major residential brands.
Reviewers consistently highlight the company's willingness to take on challenging diagnostic situations. One client described how Croys identified a refrigerant leak that another contractor had quoted $1,729 to repair, then resolved the issue in under 2.5 hours at no charge by billing the manufacturer directly. Another review mentions a Lennox thermostat failure during cold weather that brought a rapid response. The company maintains a parts inventory that enables same-visit repairs rather than multi-day delays.
Customer stories from the reviews name specific team members who delivered these results. Reviewers credit Todd with accommodating a long-drive installation for a home addition in Fairfield, describing the crew as efficient and respectful. Another client notes Jay spent four hours working through a complex issue, calling the experience dedicated and thorough. A third reviewer thanks Mr. Croy for troubleshooting that identified the problem on the first visit with replacement parts already on the service vehicle.
What Customers Say
Eighteen reviewers collectively award a 4.6-star average, with every published rating at five stars. Five reviewers specifically name team members (Todd, Jay, Mr. Croy) and describe their technical skill, while two mention fair pricing as a defining characteristic.
Working Hours
| Sunday | Closed |
| MondayToday | 8 AM–5 PM |
| Tuesday | 8 AM–5 PM |
| Wednesday | 8 AM–5 PM |
| Thursday | 8 AM–5 PM |
| Friday | 8 AM–5 PM |
| Saturday | Closed |
Services
Heating Repair & Maintenance
Diagnostic and repair services for furnaces and heating systems, including same-day emergency response.
Cooling Repair & Maintenance
AC repair, refrigerant leak detection, and cooling system tune-ups for residential systems.
New Equipment Installation
Installation of heating and cooling systems for new construction and home additions.
System Troubleshooting & Diagnostics
Technical diagnosis identifying problems on the first visit with parts typically stocked on service vehicles.
Manufacturer Warranty Claims
Billing and coordinating warranty claims directly with equipment manufacturers for eligible defects.