Grel Heating and Cooling

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About Grel Heating and Cooling
Grel Heating and Cooling is a family-owned HVAC contractor based in Alsip, Illinois, serving the greater south suburban Chicago region since 2005. With a 4.6-star rating accumulated across nine customer reviews, the company has built a track record spanning nearly two decades in the local market. Technicians Pawel and his crew handle residential heating and cooling installations, including furnace and air conditioning replacements, alongside ongoing maintenance and repair services. The business maintains weekday service hours from 7 AM to 5 PM, with Saturday availability for appointments.
This family-operated contractor emphasizes straightforward recommendations without aggressive upselling. Reviewers specifically note the absence of pushy sales tactics, with customers reporting quotes for only the equipment they actually needed rather than expensive upgrades. Amanda Sanderson praised the company for replacing her 30-year-old AC unit without pressuring her toward premium options she did not require. Long-term like Kamil Nowakowski cite reliability as a core reason for staying with Grel for over a decade, from simple maintenance visits to complete system installations.
Customer accounts reveal technicians who respond with urgency to homeowner concerns. E K notes Paul has repeatedly assisted her elderly mother with furnace and furnace issues, arriving promptly and keeping prices reasonable. Mike Maslowski describes the crew as polite and skilled across multiple installations spanning almost twenty years, while Amy Sanderson credits them with completing AC replacement just in time for a heat wave. These narratives collectively portray a contractor oriented toward long-term client relationships rather than one-time service calls.
What Customers Say
Seven of nine reviewers award five stars, praising installation quality, transparent pricing, and staff professionalism. The one negative review centers on a disputed carbon monoxide assessment rather than workmanship or pricing complaints, with that reviewer ultimately hiring another company. Four reviewers specifically mention the company's response time or punctuality.
Working Hours
| Sunday | Closed |
| Monday | 7 AM–5 PM |
| Tuesday | 7 AM–5 PM |
| Wednesday | 7 AM–5 PM |
| Thursday | 7 AM–5 PM |
| FridayToday | 7 AM–5 PM |
| Saturday | 7 AM–1 PM |