Andersen Plumbing Services

Andersen Plumbing Services operates as a licensed plumber serving Antioch, Illinois and surrounding communities. The business maintains a 4.9-star rating drawn from 77 customer reviews, reflecting consistent quality across residential service calls. Operating hours span Monday through Friday from 8 AM to 4 PM, with Saturday and Sunday reserved for emergency callbacks. The company handles standard residential plumbing needs including fixture replacement, leak repair, and pipe upgrades. Service requests are scheduled through their direct phone line, with staff providing confirmation reminders ahead of appointments.

Customer feedback consistently highlights the team's communication practices and scheduling reliability. Multiple reviewers mention receiving appointment reminders via email and text message, with technicians arriving within hours of initial contact. The company accommodates urgent situations, with one reviewer noting a same-day weekend response to a leak emergency. Their portfolio spans single fixture repairs through complete bathroom remodels and whole-house plumbing installations, demonstrating capability across project scales. Technicians are described as polite, efficient, and willing to address additional issues discovered during service calls.

Reviewers specifically name technicians Trent, Mike, and Matt, describing interactions where each professional exceeded standard service expectations. One customer recounts Trent addressing extra plumbing issues beyond the original service request without additional charges. Another notes Mike arriving ten minutes early and completing the work in under two hours. A third describes the team responding Monday morning after a Sunday evening voicemail, completing faucet replacements promptly. These individual accounts illustrate the company's commitment to responsive, flexible service tailored to each homeowner's situation.