Wm. Masters, Inc

Plumber
4.8(806 reviews)
401 Olympia Dr, Bloomington, IL 61704
Wm. Masters, Inc

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About Wm. Masters, Inc

Wm. Masters, Inc delivers heating, cooling, plumbing, and electrical solutions to residential and commercial clients throughout Central Illinois, including Bloomington, LeRoy, and the surrounding communities. The company maintains a 4.8-star rating across 806 customer reviews, reflecting consistent service quality earned over decades of operation. Available around the clock every day of the week, their team responds to emergencies ranging from furnace failures to gas leaks and sump pump emergencies.

The company distinguishes itself through comprehensive same-day installations and multi-trade expertise under one roof. As a Trane dealer, they install complete HVAC systems including air conditioners, furnaces, humidifiers, and air purification equipment. Their plumbing division handles backflow prevention, sump pumps with backup systems, and both tank and tankless water heaters, while electrical services cover standby generators, panel upgrades, and surge protection. This breadth allows homeowners to consolidate multiple service providers into a single trusted relationship.

Customer reviews frequently name specific team members and describe their problem-solving approaches. Steve Henry described Jordan and Todd arriving with four trucks to install his new Trane furnace and humidifier, completing the work within a single day. Another reviewer credited Ted and Tyler with diagnosing a broken sump pump discharge pipe that had caused water damage, explaining each step as they resolved the issue. These detailed accounts reflect the communication style reviewers consistently praise.

What Customers Say

Every reviewer rating the company awards 5 stars, with customers frequently mentioning same-day or next-day service availability. Technicians named across multiple reviews include Jordan, Tanner, Gage, Buster, Luke, and Zac, suggesting a stable team. Emergency scenarios appear frequently, with gas leaks, furnace failures, and sump pump failures driving calls.

4.8 · 806 reviews
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Working Hours

SundayOpen 24 hours
MondayOpen 24 hours
TuesdayOpen 24 hours
WednesdayOpen 24 hours
ThursdayOpen 24 hours
FridayOpen 24 hours
SaturdayTodayOpen 24 hours

Services

Heating & Cooling Repair & Maintenance

Service, repair, and maintenance for furnaces, air conditioners, and heat pumps including diagnostic work and tune-ups.

New HVAC Installation

Full system installation including AC units, furnaces, humidifiers, and air purification systems, often completed same-day.

Duct Cleaning & Indoor Air Quality

Duct cleaning services and installation of air purification systems to improve whole-home air quality.

Plumbing Repairs & Installations

Backflow prevention device service, sump pump and backup pump installation, and water heater services.

Tank & Tankless Water Heaters

Installation and service for both traditional tank water heaters and on-demand tankless units.

Electrical Panel & Surge Protection

Electrical panel upgrades and whole-home surge protection device installation.

Standby Generators

Installation of standby generator systems for residential backup power capability.

Frequently Asked Questions








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