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Claim This BusinessMorrison Plumbing, Heating, Air, & Electrical Services operates from Caseyville, Illinois, and serves the greater metro-east region including nearby Collinsville and Fairview Heights. With nearly 9,000 verified customer reviews maintaining a 4.9-star average rating, the contractor has built a reputation spanning multiple trades: plumbing, heating, air conditioning, and electrical work. The company maintains 24-hour availability every day of the week, a critical differentiator for residents facing unexpected system failures. Phone calls are handled by a staff that sends appointment reminders via text and email, streamlining communication for homeowners managing busy schedules.
Unlike contractors who specialize in a single trade, Morrison offers integrated expertise across four major home systems. The reviews reference camera-assisted pipe inspection technology, which allowed a technician named Lyle to save a homeowner from an unnecessary $17,000 pipe replacement. For electrical work, technicians coordinate directly with Ameren utility representatives to ensure proper power restoration after service interruptions. This multi-trade capability means a single call addresses plumbing leaks, HVAC failures, or electrical issues without coordinating multiple contractors.
Homeowners specifically mention technicians who arrived when other companies recommended costly replacements. Lyle used diagnostic camera technology to verify cast-iron pipes were structurally sound despite their age, preventing an expensive unnecessary project. Preston remained on-site during utility connection work with Ameren, assisting with power restoration rather than leaving the homeowner to coordinate independently. One review describes a three-day wait during a blockage, though the technician ultimately resolved the drain issue efficiently once on-site.
All 4 reviewers with 5-star ratings name specific technicians (Lyle, Preston) and highlight diagnostic skill and problem-solving. The single 2-star review cites a cleanup issue rather than technical work quality. 3 of 4 reviewers mention same-day or immediate response for urgent situations.
| Sunday | Open 24 hours |
| Monday | Open 24 hours |
| Tuesday | Open 24 hours |
| Wednesday | Open 24 hours |
| ThursdayToday | Open 24 hours |
| Friday | Open 24 hours |
| Saturday | Open 24 hours |
Pipe replacement, leak repair, drain cleaning, and camera-assisted pipe inspection for accurate diagnostics.
Furnace and air conditioning repair, maintenance, and new equipment installation across all major brands.
Wiring, panel upgrades, and coordination with utility providers for power restoration and new service.
24/7 availability for urgent plumbing, heating, cooling, and electrical emergencies.
Video diagnostic technology to assess pipe condition without invasive demolition.