217, Inc.

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Claim This BusinessAbout 217, Inc.
217, Inc. has served Champaign, IL and surrounding East Central Illinois communities as a licensed HVAC contractor, delivering heating, cooling, ventilation, and water service line solutions to both residential and commercial clients. The company maintains 24-hour availability every day of the week, ensuring that homeowners and business owners can reach them whenever equipment fails. With 1,707 reviews generating a 4.9-star average, their track record reflects consistent performance and reliability built over years of operation in the Champaign area.
What distinguishes 217, Inc. from other contractors is their all-in-one service model, which consolidates multiple trades under one roof and eliminates the need for homeowners to coordinate separate specialists. Multiple reviewers specifically praised their communication and upfront honesty, noting that technicians explain exactly what the problem is, outline costs before work begins, and provide realistic timelines. For the nonprofit cat rescue facility The Kitty Crib, the company even absorbed the full cost of installing a complete ventilation system for a 501(c)(3) organization, demonstrating community commitment that goes beyond standard service calls.
Customers consistently highlight specific team members who delivered relief during stressful situations. When Allison Nickerson's furnace failed on a cold Sunday, Michael returned her call immediately, walked her through troubleshooting steps, and arrived at her home within a few hours to perform diagnostics. Ryan L Brooks referenced a large exterior renovation project that generated competing bids when selling the property, crediting the workmanship. L N praised the crew including Mitch Herzog, Luke Hoskins, and Dillon O'Connor for completing a water service line replacement quickly and efficiently, noting clear communication throughout the process.
What Customers Say
Across the reviewed feedback, 1704 reviewers awarded 5-star ratings, with customers frequently naming specific technicians like Michael, Mitch Herzog, Luke Hoskins, and Dillon O'Connor. Multiple reviewers mention same-day or next-day arrival, particularly for emergency situations on weekends or holidays. Communication quality appears as the dominant theme, with customers praising transparency about costs and realistic timeline expectations.
Working Hours
| Sunday | Open 24 hours |
| Monday | Open 24 hours |
| Tuesday | Open 24 hours |
| Wednesday | Open 24 hours |
| ThursdayToday | Open 24 hours |
| Friday | Open 24 hours |
| Saturday | Open 24 hours |
Services
Furnace Repair & Installation
Emergency furnace repairs, new installations, and system replacements for residential and commercial heating.
Air Conditioning Service
Cooling system repairs, maintenance tune-ups, and AC installations for homes and businesses.
Ventilation System Installation
Custom ventilation solutions including new system design and installation for special-use facilities.
Water Service Line Repair & Replacement
Broken or frozen water service line diagnosis, repair, and full replacement services.
Commercial HVAC Solutions
Multi-trade capability serving commercial properties with coordinated heating, cooling, and mechanical work.
24-Hour Emergency Service
Round-the-clock availability for urgent heating and cooling emergencies every day of the week.