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About AA Heating & Cooling, INC.
AA Heating & Cooling, INC. operates as a licensed HVAC contractor serving the Chicago metropolitan area and surrounding suburbs. With 40 verified customer reviews contributing to a 4.4-star average rating, the company has built a sustained presence in the residential and commercial HVAC market. Technicians referenced by name in reviews include Anis and Anise, both described as primary points of contact for service calls. The business maintains active phone lines at (872) 237-2666 and serves clients across multiple communities including Chicago neighborhoods and nearby collar counties.
Several differentiating factors emerge from customer feedback regarding AA Heating & Cooling's service approach. Multiple reviewers mention the company's willingness to provide multiple payment options through digital links, a convenience feature for homeowners managing budget constraints. Commercial clients have relied on the company for tenant finish services and long-term maintenance contracts spanning five to eight years. Emergency response capability is specifically praised in one five-star review, with Citadel Inc. noting the team's rapid deployment during urgent situations.
Named technician interactions form the backbone of customer satisfaction narratives. Monica H describes Anis responding quickly to calls and texts, arriving with expertise to resolve an air conditioning issue and providing flexible payment solutions. R R's account of an eight-year relationship highlights both residential projects and commercial work where the team demonstrated consistent professionalism. One reviewer recounts a recently completed new system installation where the team explained all available options before work began, creating a transparent service experience.
Negative feedback centers on a 2018 installation involving an air conditioning unit that began showing problems within two years. The reviewer alleges the company stopped returning calls and did not return to address the issues, leaving senior citizens without adequate cooling during an extended hot period.
What Customers Say
Four of six detailed reviews cite specific technicians by name, with three mentioning Anise/Anis positively. Positive reviews consistently mention payment flexibility and emergency response capability, while the lone negative review cites communication breakdown after an allegedly improper installation. The 4.4-star average across 40 reviews suggests generally reliable service with some variability in execution.
Services
Air Conditioning Installation
New AC system installation for residential homes with option explanations and professional setup.
AC Repair & Troubleshooting
Diagnostic services to identify and resolve air conditioning malfunctions, with noted responsive callbacks.
Furnace Heating Service
Furnace maintenance and repair services spanning multiple years of ongoing client relationships.
Commercial HVAC Contracts
Long-term maintenance agreements for commercial properties, with tenant finish capabilities.
Emergency Response Services
Urgent HVAC repairs with rapid deployment capabilities highlighted by commercial clients.
System Replacement & Upgrades
Complete heating and cooling system replacements with upfront option presentations.